Wiki Alva
Oceanside,CA
Summary
Dynamic server with strong customer service and interpersonal skills. Proven ability to enhance customer engagement and service efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server / Food Runner
Rose Café
Oceanside, California
03.2025 - Current
- Delivered table service in fine dining environment, ensuring high guest satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Supported restaurant operations by running food and resetting tables efficiently.
- Maintained welcoming atmosphere to enhance overall dining experience.
Server / Cashier / Food Prep
Bread & Cheese Eatery
06.2024 - 03.2025
- Handled guest transactions, food preparation, and table service in a high-volume setting.
- Assisted catering operations: processed orders, communicated with clients, and ensured timely service.
- Enhanced prioritization and multitasking skills under pressure.
Cashier / Baker / Food Prep
Crumbl Cookies
09.2023 - 06.2024
- Prepared baked goods and handled food prep to brand standards.
- Assisted customers with orders while balancing kitchen responsibilities.
- Improved time management and team collaboration in a fast-paced environment.
Cashier / Food Prep / Food Service
Board & Brew
02.2021 - 09.2022
- Assisted customers at register, prepared sandwiches, and supported kitchen operations.
- Provided customer service that resulted in being personally mentioned in positive Yelp & Google reviews.
Education
B.A. - Communications
UC Santa Barbara
06.2024
Skills
- Food safety practices
- Dining area upkeep
- Inventory control
- High-volume service
- Multitasking and organization
- Shift leadership
- Conflict resolution
Timeline
Server / Food Runner
Rose Café
03.2025 - Current
Server / Cashier / Food Prep
Bread & Cheese Eatery
06.2024 - 03.2025
Cashier / Baker / Food Prep
Crumbl Cookies
09.2023 - 06.2024
Cashier / Food Prep / Food Service
Board & Brew
02.2021 - 09.2022
B.A. - Communications
UC Santa Barbara
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