Wiktoria Wedolowska

- Have done training in children's education and growth according to jumpstart

- I have a concept of creating and teaching lesson plans

- I am a helping hand to the teacher in a kindergarten classroom setting

- Collaborate with teachers to help children learn

• Monitored Customer Experience Coordinator team performance, providing constructive feedback and coaching when needed.
• Resolved escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
• Introduced personalized follow-up procedures after resolving complaints, increasing positive feedback from customers about their experiences.
• Trained new team members on company guidelines and best practices for exceptional customer service delivery.
• Coordinating employees and running front end.
• Helped customers understand return policies and processed items.