Wil Clay
Ventura,CA
Summary
Over 20 years experience in the customer service industry, with an emphasis in the restaurant business. Proven ability to handle the pressure of high volume service. Excellent communicative skills both with co-workers and guests. Responsible, knowledgeable and reliable; able to provide great service with confidence.
Overview
11
11
years of professional experience
Work History
Staging Specialist/ Ink Management
Fuel Promotions Screenprinting
01.2024 - 05.2025
- As Staging specialist I made sure jobs at every machine were ready with inks, screens & counted in garments before printers needed them
- Insured all inks matched Pantone perfectly, managed stock & organization of the entire ink department.
- Moved company from outsourcing most of our common inks to in-house made
- Assisted printers in setup & break down of jobs as well as pulling & catching positions.
Line Cook
Homage Bakery
10.2022 - 12.2023
- Maintained cleanliness and organization of kitchen equipment, appliances & utensils.
- Demonstrated ability to work quickly and accurately in high pressure environments.
- Cooked food according to recipes set by establishment.
- Portioned food before cooking according to standard portion sizes and recipe specifications.
Cook/Prep Keyholder
Süp Restaurant
01.2022 - 10.2022
- Used approved food recipes and production standards to verify proper quality, serving temperatures and standard portion control.
- Maintained clean, organized cook station in compliance with company standards, procedures and sanitation requirements.
- Regulated temperature of ovens, broilers and grills.
- Turned and stirred foods to confirm even cooking.
- Keyholder responsible for closing restaurant at end of shift.
Bartender/Server
Artemis Lakefront Cafe
02.2019 - 03.2020
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bartender/Server Shift Leader
Sidelines Sports Bar At Beach Retreat
09.2017 - 12.2018
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Explained menu items and suggested appropriate options for food allergy concerns.
Beertender/Cook
Beer Garden At Basecamp Hotel
07.2014 - 09.2017
- Started in the bar insuring quality drafts and bratwurst for customers all over the world.
- Stepped into the kitchen when the company lost its chef and took over, from running a one-man kitchen to food orders and creating specials.
- Guaranteed quality product with next to no waste or spoil.
- Reduce labor being cross trained by running the restaurant solo.
Education
Art -
Ventura Community College
Ventura, CA07.2002
Basic - undefined
El Camino High
Ventura, CA09.1999
Skills
- Food safety
- Time management
- Multitasking
- Attention to detail
- Teamwork
- Active listening
- Organization
- Point of sales
- Cleanliness
- Problem solving
- Supply management
- Quality assurance
Timeline
Staging Specialist/ Ink Management
Fuel Promotions Screenprinting
01.2024 - 05.2025
Line Cook
Homage Bakery
10.2022 - 12.2023
Cook/Prep Keyholder
Süp Restaurant
01.2022 - 10.2022
Bartender/Server
Artemis Lakefront Cafe
02.2019 - 03.2020
Bartender/Server Shift Leader
Sidelines Sports Bar At Beach Retreat
09.2017 - 12.2018
Beertender/Cook
Beer Garden At Basecamp Hotel
07.2014 - 09.2017
Basic - undefined
El Camino High
Art -
Ventura Community College
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