Nike athlete* with a strong desire to succeed as a professional and within the GPS Operation Programs Team. Results-oriented PM enthusiastic about taking on new challenges. Strategic planner, strong listener, and concise communicator with an adaptable approach.
Overview
7
7
years of professional experience
Work History
Program Manager
CBRE
Beaverton, OR
10.2022 - Current
Building strong internal and external partner relationships.
Leading the standardization and adoption of formal project management methodology across all lines of business on the CBRE, NIKE account.
Developing and implementing tools and processes to manage GPS programs.
Managing complex, enterprise-level programs.
Defining program governance.
Managing stakeholder engagement.
Planning programs and monitoring progress.
Driving comms and transition management.
Managing risks and issues.
Delivering status reporti
Program Manager
Future State Consulting
Tigard, OR
03.2021 - 08.2022
Contracted at Nike
Managed the RFP process for four engineering departments to staff Nike engineering teams with consulting and contracting talent.
Partnered with data engineering management to draft RFPs, third party firms to collect RFPs, procurement to analyze proposals, engineering leadership to approve strategy, legal teams to vet contracts, and managed third party budgets after any offer was accepted.
Managed the divestiture of multiple out of date legacy business intelligence data centers impacting over 50 cross functional teams.
Interviewed stakeholders and collaborated with data engineering teams to scope full solutions for end users before initiating the program.
Created and maintained program artifacts such as a program schedule, stakeholder mapping, program brief, dependency management plan, and status reports.
Managed the program execution by providing visibility across bodies of work to all program stakeholders as well as tracking scope changes, milestones and dependencies and communicating changes to relevant working teams.
Project Manager
Simple Finance Technology Corp.
Portland, OR
03.2018 - 03.2021
Product owner for Salesforce Engineering team, supporting an operations department of 75+ users. Collect, define, and prioritize a backlog of 300+ items. Work alongside the Salesforce engineering team to ensure increments deliver value. Develop resources and communicate biweekly software releases across multiple departments.
Source operations department improvements from customer and employee feedback. Prioritize a backlog of initiatives based on data-driven narratives. Initiate, plan, deliver, and publicly close cross-functional projects.
Facilitate journey mapping sessions, stakeholder check-ins, learning reviews, and department stand-ups.
Implement, administer, and manage the relationship with Simple's telephony vendor, Five9.
Publish and maintain a Project Management Office for a team of 3 project managers.
Partner with Simple's resource team to create, maintain, and improve internal resources. Lead process improvement projects for the resources team that resulted in substantial decreases of customer document submissions and operations document review volumes.