Summary
Overview
Work History
Education
Skills
Timeline
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Wil Skelton

Memphis,TN

Summary

Experienced individual in the supply chain industry looking to take the next step to further my career. I feel my past work experience has prepared me for just about any role in the industry that I am currently seeking a new role in, and I am eager to put that idea to the test and prove my worth.

Overview

6
6
years of professional experience

Work History

Account Manager/Junior Partner

Grizzly Sales Force
01.2018 - 05.2019
  • Acquire new customers by using sales tactics such as cold calling and face to face interaction.
  • Conduct first and second round interviews.
  • Interview, train, and develop new reps
  • Lead a team of 2-9 reps as an Account Manager, and 10+ as a Junior Partner.
  • Lead sales and personal development meetings each morning.
  • Conduct new hire paperwork, onboarding process, payroll, and some recruiting.

Account Executive

Worldwide Express
09.2019 - 05.2020
  • Partner with UPS and over 65 different freight carriers to assist clients with their transportation needs.
  • Identify new sales leads by prospecting through different online platforms and going door to door.
  • Acquire new clients by using sales tactics such as cold calling, face to face interaction, and business to business prospecting.
  • Serve as a main point of contact for existing clients whenever they may need assistance.
  • Maintain strong relationships with existing clients in order to have continued business.

Equipment Specialist

IMC Companies
08.2020 - 11.2020
  • Trace equipment using online resources in order to make sure owned/leased equipment was always within network.
  • Communicate with vendors/facilities to ensure equipment was swiftly retrieved if it was to end up out of our network.
  • Communicate with equipment leasing companies in order to make sure reporting was accurate for billing purposes.

Customer Service Representative/Vendor Representative

IMC Companies
11.2020 - 11.2022
  • Accept load tenders from the customer, link customer load tenders to our platform using an EDI Process, schedule deliveries, and communicate with dispatch to ensure deliveries make it in a timely manner.
  • Communicate with facilities to ensure that equipment is being picked back up and returned to the port/rail in a timely manner to avoid extra charges.
  • Escalate any major issues to upper management.

Vendor Services Representative Supervisor

IMC Companies
11.2022 - Current
  • Oversee many regions across the country to ensure freight is pulled and delivered in an efficient manner.
  • Train other representatives and monitor their work through various queries to ensure things run smoothly.
  • Run daily queries such such as non-dispatched freight queries, departed port/rail but not delivered queries, past last free day but not pulled queries, among many other queries.
  • Read daily reports to ensure freight will be picked up and delivered accordingly and within our customer's needs.
  • Negotiate rates with vendors.
  • Work accounting statements to ensure vendors are not being underpaid or overpaid.
  • Utilize port/rail websites and steamship line websites to ensure all data in our system is up to date and accurate.
  • Communicate with vendors for POD's and any other necessary information that we may need.

Education

Bachelor of Science - Mechanical Engineering

Mississippi State University
Starkville, MS

Skills

  • Very good communicator whether it is on the phone or through email
  • Proficient in excel
  • Great critical thinker and very solution oriented
  • Works better when under pressure
  • Very good negotiating skills
  • Strong ability to make others buy into my ideals

Timeline

Vendor Services Representative Supervisor

IMC Companies
11.2022 - Current

Customer Service Representative/Vendor Representative

IMC Companies
11.2020 - 11.2022

Equipment Specialist

IMC Companies
08.2020 - 11.2020

Account Executive

Worldwide Express
09.2019 - 05.2020

Account Manager/Junior Partner

Grizzly Sales Force
01.2018 - 05.2019

Bachelor of Science - Mechanical Engineering

Mississippi State University

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Wil Skelton