WILASIA MCBRIDE
Visual Merchandiser
Wilmington,DE
Summary
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
10
10
years of professional experience
Work History
Visual Merchandiser
Kohl's
Wilmington, DE
07.2022 - 12.2022
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Placed prices and descriptive signage to enhance displays and promote items.
- Implemented corporate visual standards via planogram updates, emails and verbal feedback.
- Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins.
Assistant Store Manager
Yankee Candle
Wilmington, DE
06.2016 - 12.2019
- Strategic selling techniques used to increase sales over targeted goals.
- Addressing all customer inquiries and the use of creative solutions for customer complaints.
- Glow awards earned for Sensational Guest experience 2016/2018.
- Abiding by company standards for recruitment and scheduling to support business needs.
- Training of staff and use of team building strategies to strengthen and unite the work environment.
- Expert in product knowledge, promotion changes and creation of custom labels.
- Successful execution of all planograms and perimeter changes.
Assistant Store Manager
Wet Seal LLC
Wilmington, DE
10.2015 - 06.2016
- Utilizing multiple problem-solving techniques to improve the work environment.
- Assisting in the reduction of the shrink rate six months into position.
- Store membership enrollment goal achieved on a daily basis.
- Expert in time management, visual details, and guest relations during opening hours.
- Successful planning and tasking for store events and special promotions to generate sales.
- Processing shipment, damages, service orders, supply orders, payroll and all talent management.
Teller II
TD Bank
Bear, DE
12.2014 - 09.2015
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Opened new checking, savings and lines of credit for customer accounts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Maintained confidentiality of bank records and client information.
Shoe Sales Associate
The Walking Company Holdings Inc.
Newark, DE
11.2013 - 01.2015
- Use of competitive selling tactics to achieve daily commission goal.
- Establishing and sustaining an excellent customer relationship.
- Identifying guest needs and wants to properly suggest shoes, socks, care products and orthotics.
- Processed shipment, ship outs, guest orders and supply replenishment orders by the corporate schedule.
- Worked closely with visuals manager to ensure the accessibility of product and overall presentation of the store.
Dress Specialist
Nordstrom
Newark, DE
07.2012 - 11.2013
- Facilitated positive guest experiences by promptly locating desired items for customers.
- Completed final fittings before special events.
- Followed company standards for merchandise presentation and planograms of best apparel and displays.
- Placed special orders or called other stores to find desired items.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
Education
Associate of Applied Science - Respiratory Therapy
Borough of Manhattan Community College
New York, NY2012
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2007
Associate of Science - Computer Programming
Delaware Technical Community College
Wilmington, DESkills
- Detail-oriented
- Dedicated team player
- Cash handing experience
- Inventory/shrink control
- Strong communication skills
- Sales
- Time management
- POS systems operations
- Marketing knowledge
- Reliable and dependable
- Proficient in MS Office
- Excellent multi-tasker
Timeline
Visual Merchandiser
Kohl's
07.2022 - 12.2022
Assistant Store Manager
Yankee Candle
06.2016 - 12.2019
Assistant Store Manager
Wet Seal LLC
10.2015 - 06.2016
Teller II
TD Bank
12.2014 - 09.2015
Shoe Sales Associate
The Walking Company Holdings Inc.
11.2013 - 01.2015
Dress Specialist
Nordstrom
07.2012 - 11.2013
Associate of Applied Science - Respiratory Therapy
Borough of Manhattan Community College
High School Diploma -
Herbert H Lehman High School
Associate of Science - Computer Programming
Delaware Technical Community College
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