Wilasinee Savageau
Riverton
Summary
Dynamic salon owner with expertise in customer service, team leadership, and client retention. Proven ability to implement marketing strategies and streamline operations for enhanced business growth.
Overview
2023
2023
years of professional experience
Work History
Salon Owner
Lash Lush
Riverton, UT
01.2010 - 03.2022
- Oversaw daily salon operations, ensuring exceptional customer service and satisfaction.
- Developed and implemented marketing strategies to increase client retention and attract new customers.
- Managed staff training programs, enhancing team skills and improving service efficiency.
- Streamlined inventory management processes, reducing waste and optimizing supply costs.
Customer Service Representative
4life
Sandy, UT
2007 - 12.2009
- Provided exceptional customer support through effective communication and problem-solving skills.
- Assisted customers with product inquiries, enhancing overall satisfaction and loyalty.
- Utilized CRM software to track customer interactions and resolve issues efficiently.
- Processed orders accurately, ensuring timely delivery and adherence to company policies.
Food and Beverage Manager
Holiday Inn
Salt Lake City, UT
2004 - 12.2006
- Managed daily food and beverage operations to ensure exceptional guest experiences.
- Developed and enforced standard operating procedures for service quality and efficiency.
- Trained and mentored staff on menu offerings, customer service, and compliance standards.
- Collaborated with culinary team to create innovative seasonal menus that increased guest satisfaction.
Education
No Degree - General Management
Udon Thani Rajaphat University
Udon Thani, ThailandSkills
- Eyelash extensions
- Skin care
- Customer service
- Chemical peels
- Waxing and threading
- Facial treatments
- Appointment scheduling
Timeline
Salon Owner
Lash Lush
01.2010 - 03.2022
Customer Service Representative
4life
2007 - 12.2009
Food and Beverage Manager
Holiday Inn
2004 - 12.2006
No Degree - General Management
Udon Thani Rajaphat University