Wilber Lopez
Shirley,NY
Summary
Hi my name is Wilber Lopez and if there is one thing that I hope you get from this resume is that I am hungry to succeed and become successful. I hope to speak with you soon about my possible future with your company, Again thank for your time.
Sincererly, Wilber Lopez
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salesperson
Cellular Sales Verizon
01.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Improved customer service and telecommunication skills to build lasting relationships.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Developed and grew leads through repeat business and customer referrals.
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
Warehouse Worker
Master Halco
06.2022 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Stocker
Montauk Native Gas
08.2021 - 05.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Consistently lifted materials weighing as much as [Number] pounds.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Shop Cleaner
Otis Ford
01.2020 - 06.2021
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Maintained clean, neat, and professional entrances.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Organized and used industrial cleaning products following strict safety procedures.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Handled equipment, chemicals, and materials properly and with caution.
Package Handler
UPS
10.2020 - 12.2020
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Cashier
Best Market
04.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Morenitas Deli
05.2017 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Tommy Hilfiger
11.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Old Navy
05.2016 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NY06.2020
Skills
- Account Management
- Cross-Selling Products and Services
- Customer Engagement
- Trial Close
- Customer Care
- Sales Process
- Relationship Selling
- Prospecting
- Networking
- Needs Analysis
- Up-Selling
- Negotiation
- Sales Presentations
Certification
- Certified Fork Lift Operator, Master Halco - Indefinite
I love cars.
Ever Since I can remember cars have always been something that I love, to the roar of a Lamborghini Aventador down to the little growl of a Toyota Yaris I appreciate all cars as a marvel of engineering and art.
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Cellular Sales Verizon
01.2023 - Current
Warehouse Worker
Master Halco
06.2022 - 12.2022
Stocker
Montauk Native Gas
08.2021 - 05.2022
Package Handler
UPS
10.2020 - 12.2020
Shop Cleaner
Otis Ford
01.2020 - 06.2021
Cashier
Best Market
04.2019 - 09.2020
Cashier
Morenitas Deli
05.2017 - 03.2018
Cashier
Tommy Hilfiger
11.2016 - 04.2017
Cashier
Old Navy
05.2016 - 11.2016
High School Diploma -
William Floyd High School
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