Wilberson Gutierres
Inglewood,CA
Summary
Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
In-N-Out Burger
Los Angeles, California
01.2022 - Current
- Ensured adherence to quality and safety standards in food item preparation.
- Processed customer orders with accuracy, improving service efficiency.
- Resolved customer inquiries and complaints promptly to foster positive experiences.
- Operated cash register, managing transactions with precision and speed.
- Prepared food items such as hamburgers, fries, sandwiches, salads according to restaurant standards.
- Provided quality customer service by adhering to company policies and procedures.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
Education
High School Diploma -
Animo Leadership
Inglewood, CA05-2022
Skills
- Team communication
- Time management
- Positive attitude
- Reliable and punctual
- Cash handling proficiency
- Organization and planning
- Customer service
- Reliable team worker
- Service efficiency improvement
- FLUENT IN [English and Spanish ]
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Fast Food Worker
In-N-Out Burger
01.2022 - Current
High School Diploma -
Animo Leadership