Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILBERT ROJAS

196 Citrine Loop Kissimmee,FL

Summary

Dependable Restoration Crew Chief Technician with 3 years of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes. Physically fit and agile to lift over 60 pounds.

Overview

4
4
years of professional experience

Work History

Restoration Crew Chief Technician

SERVPRO FORTLAUDERDALE
08.2020 - 10.2023
  • Inspected completed restoration to ensure conformance to standards.
  • Provided restoration services for structures that have been damaged by fire, mold, water, and weather.
  • Verified moisture presence and sprayed and fogged upholstery, carpets, and accessories with fabric conditioners and protectors.
  • Cleaned carpet, upholstery, floors, walls, ceilings, draperies windows and room accessories to remove the effects of smoke and water damage.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Inspected items closely, noting unique features, measurements and cultural significance of each artifact.
  • Worked with approved cleaners and solvents to remove coatings from objects for ready for display.
  • Identified repair needs and executed optimal strategies to avoid damaging financially and culturally valuable pieces.
  • Determined conservation requirements of individual pieces and established optimal museum-wide strategies.
  • Handled all delegated tasks.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Technician

SERVPRO FORT LAUDERDALE
02.2020 - 08.2020
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date, using DRYBOOK.
  • Operated various measuring tools gauges to inspect pieces after production completion.
  • Rigged equipment, connected hoses and delivered product to various locations.
  • Operated multiple fabricating or demolition machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs high %.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Painted and applied protective coatings to various parts to prevent water, oxygen and electrolytes from coming in contact with remediated area.
  • Read diagrams and work orders to coordinate machine schedule.
  • Measured and inspected finished products for defects, and compared to work instructions for accuracy.
  • Adjusted controls to change machine settings, reducing errors of finished products.
  • Adjusted guides and holding devices, reducing errors from potential misalignment or product movement.
  • Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
  • Prepared affected area and equipment for operation to produce mold remediation and other products concern.
  • Set up and operated machines such as dehumidifiers and fans and air scrubber to create high-quality results.

Temporary Technician

SERVPRO FORT LAUDERDALE
12.2019 - 02.2020
  • Wrote and followed quality and service standards for box packing and maintains customer satisfaction rates.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Cleaned job sites and properties of packing material after loading trucks with boxes and furniture.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Reported to Estimator and Operation Manager, providing updates on anticipated task completion times to maintain timeline accountability.
  • Performed repair work on drying equipment, notifying maintenance department of issues requiring more extensive repairs.
  • Maintained prevent on drying equipment using troubleshooting methods to keep functional for all shifts.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Provided knowledgeable, speedy service and responded promptly to over all daily customer requests.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Disposed of debris and hazardous materials properly to avoid contamination.

Education

Bachelor of Science - IT

IUT REGION LOS ANDES
VENEZUELA
03.2011

Skills

  • Large restoration projects
  • Fire assignments
  • Biohazard cleanup
  • Power tools operations

Timeline

Restoration Crew Chief Technician

SERVPRO FORTLAUDERDALE
08.2020 - 10.2023

Technician

SERVPRO FORT LAUDERDALE
02.2020 - 08.2020

Temporary Technician

SERVPRO FORT LAUDERDALE
12.2019 - 02.2020

Bachelor of Science - IT

IUT REGION LOS ANDES

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