Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Wilburt Creighton

Chicago,IL

Summary

Accomplished K9 Security Officer with a proven track record at Action K9, enhancing safety through expert canine handling and threat detection. Demonstrated leadership and problem-solving abilities, significantly reducing security incidents. Skilled in patrol operations and reliability, fostering a secure environment for employees and visitors alike.

Overview

14
14
years of professional experience
1
1
Certification

Work History

K9 Security Officer

Action K9
05.2024 - Current
  • Enhanced security measures by conducting thorough K9 patrols and inspections of premises.
  • Improved overall safety standards by participating in ongoing training programs for both handler and canine partner.
  • Ensured seamless communication among team members by providing accurate reports on K9-related activities.
  • Collaborated effectively with law enforcement agencies during investigations involving K9 support.
  • Proactively addressed potential safety concerns by identifying suspicious behavior during patrols with a trained canine partner.
  • Reduced instances of trespassing by consistently patrolling designated areas with a trained K9 partner.
  • Demonstrated professionalism while responding to emergency situations, utilizing expert knowledge of K9 handling techniques.
  • Assisted in maintaining a safe environment for employees and visitors through vigilant K9 security presence.
  • Prevented potential threats by conducting regular K9 sweeps for explosives or narcotics detection in high-risk areas.
  • Exemplified a strong commitment to the organization''s mission and vision in all K9 security-related tasks.
  • Ensured proper documentation was maintained regarding all incidents requiring involvement from the specialized K9 unit.
  • Supported fellow security officers by providing backup when needed, ensuring the safety of all team members.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Armed/Unarmed Security Officer

CityWide Response Security
07.2023 - 05.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Patrolled commercial property and associated parking garage.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Improved response time to incidents through effective communication with team members and use of security equipment.

Team Leader

Leave No Veteran Behind
01.2022 - 05.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Security Officer

Blue Light Bar
08.2021 - 10.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.

Security Officer

Mad River Bar And Grille
01.2020 - 08.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Energy Efficiency Coach

Blacks and Green
08.2019 - 10.2020

Guides Energy Teams in identifying, evaluating, and implementing energy efficient activities in residential neighborhoods. May work with one or more clients. The primary objective of this position is to help program participants apply the principles of continuous improvement to energy management through group workshops and individual coaching. Duties also included building maintenance.

Parts Sales Manager

AutoZone
10.2017 - 03.2019
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.

Security Officer

Mad River Bar And Grille
04.2016 - 10.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Community Watcher

N.O.W. Safe Passage Program
12.2015 - 10.2017
  • Assisted in conflict resolution between neighbors when disputes arose concerning property boundaries or noise complaints.
  • Trained new Community Watchers in best practices for patrolling neighborhoods effectively while maintaining personal safety standards.
  • Promoted a sense of unity among neighbors, fostering trust and collaboration in crime prevention efforts.
  • Maintained detailed records of incidents reported within the community watch program to identify areas requiring increased attention or patrol frequency.
  • Contributed to an overall reduction in property crime and increased sense of safety among community residents through diligent efforts and proactive measures.

Security Officer

Crocodile Bar
10.2010 - 01.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Leasing Agent

Front Door Realty
08.2011 - 06.2015
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Education

Solar Panel Installer

Mellenium Solar Electric Training Academy
Chicago, IL
05-2020

High School Diploma -

Chicago Vocational H.S.
Chicago, IL
06-1984

Skills

  • Patrol operations
  • Threat detection
  • Perimeter security
  • Obedience training
  • Canine handling
  • Agility training
  • Firearm proficiency
  • Suspect apprehension
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Patrolling

Accomplishments

U.S. Navy August 1985 to August 1991 Honorable Discharge

Certification

  • Security Officer Certification (SOC) - National Association of Safety Professionals.
  • Firearms Training Certification - Various State Agencies or Private Institutions.
  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).

Timeline

K9 Security Officer

Action K9
05.2024 - Current

Armed/Unarmed Security Officer

CityWide Response Security
07.2023 - 05.2024

Team Leader

Leave No Veteran Behind
01.2022 - 05.2024

Security Officer

Blue Light Bar
08.2021 - 10.2022

Security Officer

Mad River Bar And Grille
01.2020 - 08.2021

Energy Efficiency Coach

Blacks and Green
08.2019 - 10.2020

Parts Sales Manager

AutoZone
10.2017 - 03.2019

Security Officer

Mad River Bar And Grille
04.2016 - 10.2017

Community Watcher

N.O.W. Safe Passage Program
12.2015 - 10.2017

Leasing Agent

Front Door Realty
08.2011 - 06.2015

Security Officer

Crocodile Bar
10.2010 - 01.2016
  • Security Officer Certification (SOC) - National Association of Safety Professionals.
  • Firearms Training Certification - Various State Agencies or Private Institutions.
  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).

Solar Panel Installer

Mellenium Solar Electric Training Academy

High School Diploma -

Chicago Vocational H.S.
Wilburt Creighton