Summary
Overview
Work History
Education
Skills
Initials
Timeline
Generic

Wilcia Noel

Summary

Licensed Esthetician and Skin Care Consultant with more than [300+] hours of professional training. Certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.

Friendly and upbeat skincare professional with expertise in facial treatments massage and makeup. Help clients keep their skin clear and fresh by recommending and demonstrating the optimal products. Consistently satisfying customers with prompt, knowledgeable service.

Overview

27
27
years of professional experience

Work History

Esthetician

Self Employed
10.2022 - Current
  • Recommend retail products for at-home use
  • Analyze skin condition and made appropriate product recommendations
  • Foster friendly, warm and exceptional customer experience
  • Perform over [2] facials, chemical peels and waxing procedures per week
  • Perform waxing, body wrap application and gentle exfoliation to improve overall skin condition
  • Educate patients on treatment options
  • Perform consultations for patients before scheduling treatments
  • Assess condition of clients' skin in order to make recommendations to improve skin quality
  • Design post-treatment at-home care products
  • Provide safe, effective and appropriate massage therapy techniques during customer appointments
  • Book appointments, answered phones, greeted clients, handled payments and created client service tickets
  • Educate clients regarding health history, expectations, services and procedures for safety and customer satisfaction
  • Sterilize equipment for patient treatments.

Customer Service Staff Member

Publix
02.1997 - Current
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provide primary customer support to internal and external customers
  • Respond to customer requests for products, services and company information
  • Field customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

Certification - Esthetics

Cortiva Institute
Pompano Beach, FL
03.2023

High School Diploma -

Blanche Ely High School
Pompano Beach, FL
06.1994

Skills

  • Customer Consultations
  • Client Intakes
  • Hydra Facials
  • Eyebrow and Lash Tinting
  • Facial and Scalp Massage
  • Demothermo

Initials

WN

Timeline

Esthetician

Self Employed
10.2022 - Current

Customer Service Staff Member

Publix
02.1997 - Current

Certification - Esthetics

Cortiva Institute

High School Diploma -

Blanche Ely High School

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Wilcia Noel