Wilderson Jacques
Kissimmee,FLORIDA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Groundskeeper
ASM Global
10.2024 - Current
- Improved safety standards through regular equipment inspections and maintenance procedures.
- Enhanced ground crew efficiency by implementing streamlined communication protocols between team members.
- Enhanced overall airport performance by actively engaging in continuous improvement initiatives and participating in relevant industry conferences or workshops.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Enhanced visual appeal of property by meticulously maintaining lawns, flower beds, and hedges.
- Facilitated smoother event setups and teardowns, enhancing venue's reputation for hosting.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
Diswasher
Landry’s Dinning, Hospitality, Entertainment
01.2025 - Current
- Enhanced customer satisfaction with timely resolution of issues and proactive communication.
- Improved operational efficiency by streamlining processes and implementing new procedures.
- Leveraged technology solutions to automate time-consuming tasks, freeing up resources for higher-value activities.
- Developed effective communication channels with vendors and suppliers, improving negotiation outcomes and strengthening partnerships.
- Collaborated with cross-functional teams to ensure smooth workflow and achieve project goals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Operation Staff Member
ASM Global
10.2023 - 05.2024
- Enhanced customer satisfaction with timely resolution of issues and proactive communication.
- Improved operational efficiency by streamlining processes and implementing new procedures.
- Leveraged technology solutions to automate time-consuming tasks, freeing up resources for higher-value activities.
- Developed effective communication channels with vendors and suppliers, improving negotiation outcomes and strengthening partnerships.
- Collaborated with cross-functional teams to ensure smooth workflow and achieve project goals.
- Played an instrumental role in major projects from conception through completion.
- Developed and implemented strategies to maximize customer satisfaction.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Certificate - MEWP Operator & Supervisor 3A & 3B - Warehouse Fok
Safety Training Herc Rentals
OHP, Kissimmee Fl02.2025
Certificate - Food And Nutrition
Florida Food Handler Training
Florida City, FL01.2025
Certification - Operations Management And Supervision
Montana
Haïti 01.2010
Certification - Customer Service Management
Montana
Haïti 03.2008
Bachelor Of Administrative Studies - Business Administration And Management
Hautes Études Commerciales And Économic
Haïti 06.2005
Skills
- Attention to detail
- Manual dexterity
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Limited Working
French
Native or Bilingual
Créole
Native or Bilingual
Timeline
Diswasher
Landry’s Dinning, Hospitality, Entertainment
01.2025 - Current
Groundskeeper
ASM Global
10.2024 - Current
Operation Staff Member
ASM Global
10.2023 - 05.2024
Certificate - MEWP Operator & Supervisor 3A & 3B - Warehouse Fok
Safety Training Herc Rentals
Certificate - Food And Nutrition
Florida Food Handler Training
Certification - Operations Management And Supervision
Montana
Certification - Customer Service Management
Montana
Bachelor Of Administrative Studies - Business Administration And Management
Hautes Études Commerciales And Économic
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