Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Wileshka Marin

Kissimmee

Summary

Dynamic Assistant Community Manager with proven success at Balfour Beatty, excelling in property inspections and client service. Skilled in Yardi Voyager and staff management, I effectively decreased delinquency rates while enhancing tenant satisfaction. Recognized for preparing comprehensive reports and fostering strong community relationships, driving operational excellence in property management.

Overview

8
8
years of professional experience

Work History

ASSISTANT COMMUNITY MANAGER

Balfour Beatty
Kissimmee
01.2024 - Current
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
  • Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Participated in community events to promote services and engage with public.

Assistant Community Manager

Rangewater
Orlando
10.2022 - 10.2023
  • Conducted property inspections to ensure maintenance standards were met.
  • Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
  • Provided administrative support to the Community Manager as needed.
  • Supervise 6 employees in Community Manager absence
  • Prepare and deliver thirty day notices
  • Manage accounts, rent, collections and resident notices

Leasing Consultant

FORE PROPERTY COMPANY
Kissimmee
06.2021 - 10.2022
  • Assisted prospective tenants with property tours and lease inquiries.
  • Coordinated tenant applications and conducted background checks for approval.
  • Provided exceptional customer service to address tenant concerns and needs.
  • Collaborated with maintenance teams to ensure prompt resolution of tenant issues.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.

FLOATING LEASING CONSULTANT

Hawthorne Residential
Orlando
09.2020 - 06.2021
  • Provide excellent customer service.
  • Show apartment.
  • Walk move in several times before move-in date.
  • Walk vacant as needed.
  • Clear Knock daily and leave at 100%.
  • Deliver notices as needed.
  • Manage social media.
  • YTD Closing ratio 58% with $1,286,364 in sales since Sept 2020 and became a Scholar within the company and commission incentive was increased by 10%.

ASSISTANT COMMUNITY MANAGER / LEASING

Pioneer Property Management
Orlando
06.2017 - 03.2020
  • Scheduling Vendors.
  • Review, approve/deny applications and ensure accuracy of lease files.
  • Move in and Move out Inspections.
  • Prepare and deliver three day notices.
  • Assist in maintaining relationships with existing residents.
  • Work closely with Maintenance Team to ensure apartments are ready prior to move in.
  • Completed weekly market survey.
  • Supervise 5 employees in Community Manager absence.
  • Daily deposits through Payscan.
  • Process Accounting Month End.

Education

High School Diploma -

Colonial High School
Orlando, FL
05.2013

Skills

  • Daily operations oversight
  • Property inspections
  • Property Management
  • Administrative support
  • Decrease Delinquency
  • Client service and support
  • Scheduling
  • Word
  • Excel
  • Rooof Postings
  • Pop Card
  • Issue resolution
  • Property tours and inspections
  • Vendor management
  • Administrative abilities
  • Yardi Voyager
  • CRM
  • Staff management
  • Complete Weekly and Monthly Reports
  • Leasing and sales
  • Business Operations
  • Bilingual
  • LRO/Yieldstar

Accomplishments

  • Self-Motivated
  • Supervised team of 6 staff members.
  • Maintained 97% or higher occupancy rate for the last 12 months by helping negotiate renewals.
  • Promoted to Assistant Community Manager within 18 months.
  • Approving Delinquency by 60% in 2 months.

Languages

  • Spanish
  • English

Timeline

ASSISTANT COMMUNITY MANAGER

Balfour Beatty
01.2024 - Current

Assistant Community Manager

Rangewater
10.2022 - 10.2023

Leasing Consultant

FORE PROPERTY COMPANY
06.2021 - 10.2022

FLOATING LEASING CONSULTANT

Hawthorne Residential
09.2020 - 06.2021

ASSISTANT COMMUNITY MANAGER / LEASING

Pioneer Property Management
06.2017 - 03.2020

High School Diploma -

Colonial High School

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