Summary
Overview
Work History
Education
Skills
Timeline
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Wiley Jones

Saginaw

Summary

Dynamic sales and marketing professional with a proven track record at ANEW Business Solutions, driving revenue growth through strategic planning and exceptional client relations. Skilled in Oracle billing solutions and adept at acquiring new business, I successfully boosted sales by implementing innovative marketing strategies and enhancing customer engagement.

Overview

11
11
years of professional experience

Work History

Sales and Marketing Representative

ANEW Business Solutions
08.2019 - Current
  • Handled multiple million dollar accounts for our company, selling wholesale product such as Home Depot, Lowe's, Target, Amazon, Walmart and HD Supply.
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Collaborated with coworkers to identify marketing and communication needs for sales team.
  • Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
  • Leveraged Facebook groups and brand social medias (Facebook and Instagram) to build brand awareness, engage with customers, and generate leads for the sales team.
  • Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Sales Support Specialist

Integra LifeSciences
07.2017 - 07.2019
  • Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
  • Managed activities of over 100 sales reps processing over 60 cases each week.
  • Oversaw daily operations for billing department handling over $1 Million per month in payments.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes and reports for quotas among sales reps.
  • Identified and qualified accounts to assess revenue potential.
  • Expanded sales by 8% by facilitating client satisfaction and renewing customer relations.

Supply Chain Coordinator

Richemont North America
10.2014 - 07.2017
  • Scheduled production plans according to customer needs and supply availability.
  • Completed frequent inventory counts and resolved discrepancies.
  • Directed product flow throughout the company.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Worked with brand supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Scheduled deliveries of time piece materials by specified time to begin production on time.
  • Gauged production progress to inform leaders of performance concerns.
  • Oversaw supply chain logistics and equipment worth over $500,000.

Regional Account Manager

Amn Healthcare Services Inc.
04.2014 - 07.2014
  • Reviewed orders and client requests to streamline delivery services and resolve hospital staff shortages.
  • Communicated by phone and email for accounts across the Northeast region of the United States.
  • Maintained account information accuracy by communicating frequently with facilities and company recuiters.
  • Renegotiated contracts with expiring accounts to continue relationships with 10 current company clients.
  • Met or exceeded sales goals for Flagship accounts by bringing in over 8 new accounts and upselling additional hospital positions to existing clients.
  • Completed over 500 cold calls per week to bring in new customers, averaging 10 hours per week to potential clients.

Education

Bachelor of Business Administration - Marketing

Angelo State University
San Angelo, TX
2013

Skills

  • Experienced with Oracle billing solutions
  • Experience with CRM applications
  • Detail-oriented data management
  • Client interaction strategies
  • Strategic planning
  • Customer relations
  • Product promotions
  • Account servicing
  • Order processing
  • Client service
  • Problem solving strength
  • Customer service
  • Brand awareness
  • Acquire new business

Timeline

Sales and Marketing Representative

ANEW Business Solutions
08.2019 - Current

Sales Support Specialist

Integra LifeSciences
07.2017 - 07.2019

Supply Chain Coordinator

Richemont North America
10.2014 - 07.2017

Regional Account Manager

Amn Healthcare Services Inc.
04.2014 - 07.2014

Bachelor of Business Administration - Marketing

Angelo State University

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Wiley Jones