Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Wiley Rung

Conroe,TX

Summary

Dependable Regional Leader well-trained to handle issues with effectively. Offering over ten years of expertise in various roles for organizations in the Rail industry.

Overview

15
15
years of professional experience

Work History

Regional Leader of Terminal Opererations

Railserve inc
Houston, TX
11.2015 - Current
  • Conducted regular meetings with team members to review performance and identify areas for improvement. meetings also kept the team informed on the direction of the company with any exciting new business.
  • Work with my team to ensure safety is paramount, conducting visits with audits and coaching
  • Created Standard operating procedures for new operations and tasks at existing operations
  • Worked with Tech division on ideas that could increase safety.
  • Started new operations from the early stages of planning to successfully operating.
  • Managed a budget for the region, ensuring effective use of resources.
  • Recruited, trained, coached, and mentored staff in order to optimize performance.
  • Analyzed customer operations for opportunities for service improvements, and implemented these tactics.
  • Provided leadership and direction on technical matters related to the region's services.
  • Reviewed budgets and developed strategies to improve profitability within the region.
  • Resolved customer complaints or disputes in an efficient manner while maintaining positive relationships with clients.
  • Established key performance indicators for measuring success in each area of operation.
  • Implemented policies and procedures that ensure compliance with applicable laws and regulations.
  • Maintained open communication lines between corporate HR, Finance, Marketing.
  • Collaborated with team members in developing best practices to support company objectives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Site Leader Casper Crude to Rail Terminal

Railserve inc
Casper, WY
Current - 11.2017
  • Manage two on call crews to follow BNSF train schedules
  • Oversee Boardman and outside operators
  • Trained locomotive operators and conductors
  • Conduct continuing book and on the job training
  • Ensured safety to be the forefront of daily operation
  • Manage payroll along with vacation time
  • Trouble shoot daily problems with equipment
  • Followed pipeline deliveries along with train schedules to manage minimal demurrage for the customer
  • Developed a close relationship with BNSF trainmasters and crews
  • Scheduled crews to maintain little to zero overtime
  • Direct all rail movements.

Terminal Manager / Project Manager

Arrow Material Services
Casper, WY
12.2013 - 11.2015
  • Organized the start up of new terminals from ground break to operation
  • Trained locomotive operators and conductors
  • Conduct continuing book and on the job training
  • Ensured safety to be the forefront importance of daily operation
  • Managed payroll along with vacation time
  • Manage on call crews efficiently
  • Followed pipeline deliveries along with train schedules to manage minimal demurrage for the customer
  • Developed a close relationship with BNSF trainmasters and crews
  • Scheduled crews to maintain little to zero overtime
  • Created terminal procedures for corporate
  • Conducted and reported maintenance for company equipment
  • Employee disciplinary actions including excellent documentation
  • Hiring and firing including excellent documentation
  • Strong commitment to the Home Safe Tonight safety program, Casper terminal lead the company in participation.

Terminal Manager / Project Manager

International Bulk Services CN CargoFlo
Harvey, IL
03.2009 - 12.2013
  • Organized the start up of new terminals from ground break to operation
  • Oversaw terminals staffing 30 plus employees
  • Oversaw operations for 4 terminals in 3 states
  • Ensured safety to be the forefront importance of daily operation
  • Conduct and teach maintenance to staff
  • In control of scheduling and payroll
  • Hiring and firing including excellent documentation
  • Send daily reports to upper management
  • Create solutions to daily problems
  • Consult with contractors to fix or enhance the facility
  • Increased production by over double in one year at the Harvey Grain terminal CGDC
  • Started as a loader and worked my way to Terminal Manager within a year.

Education

Auto body repair and refinishing -

Waubonsee Community College
01.2004

Associates in Science -

Waubonsee Community College
01.2003

Oswego High School
01.1999

40 hour Hazwoper -

Skills

  • Team Management
  • Staff Oversight
  • Meetings and presentations
  • Partnership Development
  • Brand Awareness
  • Operations Management
  • Talent Acquisition
  • Employee Recruitment
  • Staff Training and Development
  • Innovation and Creativity
  • Skilled in Microsoft Suite
  • Relationship Building

Personal Information

Willing To Relocate: Anywhere

Timeline

Site Leader Casper Crude to Rail Terminal

Railserve inc
Current - 11.2017

Regional Leader of Terminal Opererations

Railserve inc
11.2015 - Current

Terminal Manager / Project Manager

Arrow Material Services
12.2013 - 11.2015

Terminal Manager / Project Manager

International Bulk Services CN CargoFlo
03.2009 - 12.2013

Auto body repair and refinishing -

Waubonsee Community College

Associates in Science -

Waubonsee Community College

Oswego High School

40 hour Hazwoper -

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Wiley Rung