Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THANAPORN S. WILLIAMS

Bonaire,United States

Summary

Resourceful and performance-driven Business Development Analyst with a strong background in e-commerce, logistics, and corporate project coordination. Proven ability to drive seller growth, streamline onboarding processes, and collaborate cross-functionally to achieve impactful results. Skilled at cultivating relationships with key accounts, conducting competitive analysis, and implementing effective go-to-market strategies. Committed to sustainability, client success, and continual growth within a dynamic global business landscape.

Overview

6
6
years of professional experience

Work History

Waitress and Hostess

Thai Pepper Restaurant
08.2024 - Current
  • Effective and efficient customer-facing interactions and decision making
  • Maintained cleanliness and organization of dining area and hostess stand
  • Assisted with closing duties, cash handling, and POS transactions

Business Development Analyst

Lazada Company Limited
03.2022 - 05.2023
  • Onboarded and managed 30+ new brands onto the Lazada platform, contributing to a 12% GMV uplift.
  • Developed and implemented brand-specific marketing and sales plans to boost visibility and conversion.
  • Led cross-functional collaboration between sales, operations, and tech teams to streamline end-to-end onboarding.
  • Managed LazGoGlobal project, resulting in a 10% YoY seller growth.
  • Championed product development initiatives based on thorough market research and customer feedback, resulting in a boost to company''s overall product offerings.

Key Account Executive

Flash Express Company Limited
06.2021 - 02.2022
  • Increased parcel volume by 15% for key corporate accounts through tailored logistics solutions.
  • Delivered proactive consultations to improve delivery times and client satisfaction.
  • Coordinated cross-departmental teams to resolve high-priority client issues efficiently.
  • Reported key performance indicators (KPIs) to Central Online and internal stakeholders.

Project Coordinator

Dharmniti Company Limited
07.2019 - 05.2021
  • Organized and facilitated monthly board meetings and international client reviews.
  • Collaborated with accounting managers to address and resolve client concerns.
  • Drafted meeting minutes and maintained accurate corporate records for executive teams.
  • Managed corporate social responsibility (CSR) initiatives to enhance brand reputation.
  • Managed and adjusted workflows to adhere to target deadlines

Education

Bachelor of Arts - Sustainable Tourism Management

Srinakharinwirot University
01.2019

Skills

  • Sales Forecasting & Pipeline Management
  • Customer Relationship Management (CRM)
  • Key Account Management
  • B2B Partnership Development
  • E-commerce & Digital Tools optimization
  • E-commerce Platform Management
  • Digital Marketing Support/research (Campaign Coordination)
  • Order Fulfillment & Logistics Coordination
  • Performance Metrics (GMV, Conversion Rate, Traffic Uplift)
  • Cross-Functional Collaboration
  • Stakeholder Communication
  • Project Coordination
  • Presentation & Reporting
  • Microsoft Excel (Advanced: VLOOKUP, Pivot Tables)
  • Google Workspace (Docs, Sheets, Slides)
  • Multilingual and cross-cultural communication
  • International Client Management

Languages

Thai
Native or Bilingual
English
Full Professional

Timeline

Waitress and Hostess

Thai Pepper Restaurant
08.2024 - Current

Business Development Analyst

Lazada Company Limited
03.2022 - 05.2023

Key Account Executive

Flash Express Company Limited
06.2021 - 02.2022

Project Coordinator

Dharmniti Company Limited
07.2019 - 05.2021

Bachelor of Arts - Sustainable Tourism Management

Srinakharinwirot University

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