Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Wileyka Sherrod

Fort Wayne,IN

Summary

Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Quality Inspector

MS Companies
Fort Wayne, IN
03.2023 - 06.2024
  • Checked product accuracy against blueprints and drawings.
  • Prepared reports outlining findings from inspections and tests conducted during production runs.
  • Ensured that all safety procedures were followed while inspecting materials or products.
  • Conducted dimensional checks with various measuring instruments including micrometers, calipers and gauges.
  • Performed visual inspections of components for surface defects such as scratches, dents, burrs.
  • Conducted routine visual inspections of work to uncover issues with compliance and tolerances.
  • Documented, filed and maintained proper inspection records and quality assurance documents.

Warehouse Worker

Amazon
Fort Wayne, IN
12.2023 - 05.2024
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed boxes and stock using organizational guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Direct Support Professional

Benchmark Human Services
Fort Wayne, IN
03.2008 - 10.2023
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Education

Some College (No Degree) - Business Administration

Ivy Tech Community College of Indiana
Fort Wayne, IN

Some College (No Degree) - Business Administration

Indiana Tech
Fort Wayne, IN

Skills

  • Production Monitoring
  • Attention to detail
  • Compassion and Empathy
  • Patient Care
  • Adaptable
  • General housekeeping ability
  • Geriatric Care
  • ADL support
  • Pallet jack usage
  • Barcode scanning
  • Retail Merchandising
  • Customer Service (20yrs)
  • Dependable and reliable
  • Decision-Making
  • Self Motivation
  • Active Listening
  • Motivated Team Player
  • Excellent Communication
  • Packaging and Labeling
  • Picking and Packing
  • Payment handling
  • Inventory Tracking
  • Team Communication

Affiliations

  • Singing
  • Dancing
  • Traveling
  • Cooking
  • Reading

Certification

  • CNA
  • CPR/First Aid

References

References available upon request.

Timeline

Warehouse Worker

Amazon
12.2023 - 05.2024

Quality Inspector

MS Companies
03.2023 - 06.2024

Direct Support Professional

Benchmark Human Services
03.2008 - 10.2023

Some College (No Degree) - Business Administration

Ivy Tech Community College of Indiana

Some College (No Degree) - Business Administration

Indiana Tech

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Wileyka Sherrod