WILFRED CHARLES III
Metairie,LA
Summary
To obtain a position in the Aviation field for Account Manager. Seasoned Ramp Supervisor with strong background in aviation operations, safety protocols and team management. Possess strong leadership skills, ensuring seamless coordination between ground crew and flight personnel for efficient aircraft turnaround. Notable track record of improving operational efficiency, reducing delays and enhancing passenger service standards. Skilled in regulatory compliance, troubleshooting technical issues and fostering a safe working environment. Resourceful Ramp Supervisor known for maintaining high productivity and efficiently completing tasks. Skilled in team leadership, operational safety protocols, and time management to ensure smooth airport ramp operations. Excel at communication, problem-solving, and adaptability, contributing to effective teamwork and customer satisfaction in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Ramp Supervisor/TTT Station Trainer
GAT GROUND SUPPORT
07.2022 - Current
- Responsible for downloading, uploading luggage to and from plane to bagrooms, security search for planes originating from MSY, safety meetings with my ramp agents as well as working and assisting my crew with any duties that needed to be done from changing Lavortary on plane and filling portable water, inspection of equipment used by my ramp agents for their safety, daily briefings with my ramp agents making sure my ramp agents had an sufficient amount of water for the am shifts as well as the pm shifts, majority of the time i purchased with my own money
- I also was a loadmaster for the F9 product (frontier airlines)
- Made sure the night crew had night wands for planes that were arriving as well as planes that were departing, and provided taxis for RONs, then I was switched to the G4/SY Contracts where I'm supervising now.
GENERAL MANAGER
DOLLAR GENERAL
11.2014 - 01.2021
- Responsible for the hiring, operations of the store, payroll and as vendor accounts
- Also handled the deposits and maintenance to store and Equipment.
Assistant store manager
Hibbets
10.2013 - 09.2014
- Assist with all operations and hiring and terminating employees
- Maintain stock and orders for sneakers and sporting apparel.
DATA ENTRY OPERATOR
DYNO CONSTRUCTION
08.2012 - 10.2013
- Responsible for entering customer and account data from source documents within a given time frame
- Compiling, verifying accuracy, and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors and correcting any incompatibilities.
DATA ENTRY OPERATOR
COVENANT TRUCKING COMPANY
06.2009 - 08.2012
- Responsible for entering customer and account data from source documents within a given time frame
- Compiling, verifying accuracy, and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors and correcting any incompatibilities
CARPENTER
DYNO CONSTRUCTION
01.2006 - 05.2009
- Responsible for accurately measuring and cutting project materials
- Installed and remodeled doors, windows, trim, baseboards, cabinetry and flooring for homes and apartment communities.
Education
Business Management Associate's Degree -
Louisiana Technical College
08.2006
Diploma -
St. James High School
05.1995
Skills
- Proficient in Microsoft Office Suite
- Time management and organization skills
- Leadership skills
- Load Planning Communication
- Baggage Service Collaboration
- Aircraft Safety Checks
- Aircraft Sanitation
- Security processes
- Problem-Solving
- Flexible Schedule
- Baggage Management
- Hazardous Materials
- Aircraft Restocking
- Ramp Checklist Completion
- Safety Procedures
- Equipment Inspection
- Ground Support Services
- Vehicle operation
- Heavy Lifting
- FAA Regulations
- Ramp Security
- Loading and unloading
- Aircraft Tug Operation
- Workload Management
- Hazardous Materials Handling
- Passenger Assistance
- New Agent Training
- Crew Operation Improvement
- Security awareness
- Corporate policies
- Dependable and Responsible
- Quality Control
- Customer Service
- Safety Procedures Compliance
- Weight and Balance Determination
- Safety Management
- Technical knowledge
- Work Coordination
- Personnel Supervision
- Operational Efficiency
- Load Planning
- Weather Monitoring
- Schedule Management
- Daily assignments
- Task Delegation
- Vehicle Inspection
- Load planning assistance
- Incident Reporting
- Schedule Coordination
- Baggage oversight
- Crew assistance
- Item transport
- Inclement Weather Tolerance
- Team Leadership
- Aircraft refueling
- Arrival/departure procedures
- Inquiry response
References
- Donald Duvall, 815-955-6676
- Stephen Landry, 225-288-4052
- Tenasha Harvey, 504-373-3355
- Mark (Ramp Manager) A concourse MSY, 504-377-2422
- Joe (former manager ), 414-208-6529
Timeline
Ramp Supervisor/TTT Station Trainer
GAT GROUND SUPPORT
07.2022 - Current
GENERAL MANAGER
DOLLAR GENERAL
11.2014 - 01.2021
Assistant store manager
Hibbets
10.2013 - 09.2014
DATA ENTRY OPERATOR
DYNO CONSTRUCTION
08.2012 - 10.2013
DATA ENTRY OPERATOR
COVENANT TRUCKING COMPANY
06.2009 - 08.2012
CARPENTER
DYNO CONSTRUCTION
01.2006 - 05.2009
Business Management Associate's Degree -
Louisiana Technical College
Diploma -
St. James High School
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