Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Wilfred E Crisostomo

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Technology Associate

City and Country School
New York, NY
08.2021 - Current
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Managed network IT solutions and established productive working relationships with vendors.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
  • Maintained records of data communication transactions, problems and remedial actions or installation activities.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Configured and maintained system hardware, software and network components.
  • Installed, tested and evaluated new systems, applications and patches.
  • Maintained inventory of hardware assets including servers, laptops, desktops.

Pharmacy Technician

ABO Pharmacy
Brooklyn, NY
02.2019 - 11.2019
  • Providing friendly customer service in assisting customers regarding any questions or concerns about medication as well as OTC(over the counter) items
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Assigned delivery drivers their daily routes along with medication to be delivered.
  • Handling ship out(medication to be shipped to all Out Of State Patients).
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Answered telephones to respond to questions or requests.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Cleaned and maintained equipment or work areas according to prescribed methods.

Booth Supervisor

American Multi Cinema
New York, NY
12.2017 - 02.2019
  • Helped recruit, hire and train department employees.
  • Sought out opportunities to improve service levels and corrected problems.
  • Settled disputes or helped solve other customer concerns.
  • Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
  • Planned and completed group projects, working smoothly with others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Managed supply inventory for team and distributed resources to meet demand.
  • Assigned work to team members and evaluated performance against standards.

Warehouse Worker

Dejuan Stroud
New York, NY
01.2015 - 12.2017
  • Staged and sorted multiple types of products for loading.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Secured items in truck by strapping over protective padding.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Packed boxes and stock using organizational guidelines.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Recognized defective material and reported issues to management.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Stock Associate

Adames Deli Corp
Queens, NY
01.2012 - 01.2014
  • Communicated with customers to answer questions.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Updated product labels to reflect accurate pricing.
  • Identified and quickly handled spill clean-up.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Replenished inventory with focus on addressing customer needs.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.

Education

Associate of Applied Science - Computer And Information Systems

Borough of Manhattan Community College of The City University of New York
New York, NY
06.2024

High School Diploma -

Murry Bergtraum High School For Business Careers
New York, NY
06.2016

Skills

  • Multitasking and Prioritization
  • Technical Troubleshooting
  • Troubleshooting Network Issues
  • Account Administration
  • Computer Diagnostics
  • Documentation Development
  • Customer Service
  • Attention to Detail
  • Help Desk Support
  • Interpersonal Skills
  • Organizational Skills
  • Teamwork and Collaboration
  • Positive and Upbeat

Languages

  • Bilingual in English and Spanish,
  • Very Friendly and Helpful,
  • Positive attitude and very outgoing

    • Languages

    English
    Native/ Bilingual
    Spanish
    Full Professional

    Timeline

    Technology Associate

    City and Country School
    08.2021 - Current

    Pharmacy Technician

    ABO Pharmacy
    02.2019 - 11.2019

    Booth Supervisor

    American Multi Cinema
    12.2017 - 02.2019

    Warehouse Worker

    Dejuan Stroud
    01.2015 - 12.2017

    Stock Associate

    Adames Deli Corp
    01.2012 - 01.2014

    Associate of Applied Science - Computer And Information Systems

    Borough of Manhattan Community College of The City University of New York

    High School Diploma -

    Murry Bergtraum High School For Business Careers

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