Wilfred Fleury

Perform genrral supervision, implementing, maintaining and scheduling workloads and event based processes. Perform analysis, design and implementation of batch processing workflows using Tidal Enterprise Scheduler.

• Provide system administration of Tidal Workload Automation application including, but not limited to the following: Manage high availability of production and test systems, Security Roles, Manage and coordinate application upgrades and patching as needed, Maintain multiple batch schedule and updates

• Besides my Enterprise Job scheduling responsibility for Yankee Candle, I also have learned to be a Computer Operator for the AS400 system
• Newell Brands acquired Yankee Candle/Jarden 2 years ago
• At that point, i was asked to transfer to Boca Raton to join the Operations team
• I have learned the AS400 system and have become a valuable contributor to the team
• I also have been responsible for training the other 4 team members how to monitor, troubleshoot and schedule within Tidal.

• Work with IT team to schedule, troubleshoot and monitor day to day operational schedules and processes
• Training our Operations team troubleshooting and scheduling techniques
• I also administered Change Management meetings with the IT department during this period.

• Gathers concise information on production or user problems
• Responsible for contacting proper support personnel following standard operating procedures
• Follows up on any open tickets
• Owns and manages all issues through resolution and manages all issues through to resolution
• Document all such incidences bases on SOPS
• Maintain detailed reports for all of Yankee Candle Company Batch processing
• Assist in training other team members.

• Provide leadership, mentor, train and assist in the development of staff members
• Provide escalation guidelines to Helpdesk Operations Specialist
• Update SOPS as necessary through training and practical applications

• To learn all the software platforms and specific jobs involved
• Nightly processing jobs including: retrieving store files using dos commands, running custom applications to process the store files running specific jobs using Lawson to allocate files - checking to make sure all systems and computer related equipment are running as they are intended - Diagnosing and fixing hardware and software related problems on computers

• Responsible for creating candle product in a timely manner and ensuring the quality of the product
• Working with and sometimes leading group to achieve desired results
• Providing quality control of product by running queries on a custom computer application

• Wire Buncher - I stranded multiple wires, up to 168 strands, through a metal plate and die, through a machine, which in turn bunched them into one single wire
• I was responsible for creating the product in a timely manner and ensuring the quality of the product.I was also responsible for training new employees for this job.