Wilfred Gonzalez
1310 Berlin Turnpike, Wethersfield,Connecticut
Summary
About Me :
- Highly motivated individual with the ability to develop in new and existing industries.
- Strong verbal, written and analytical skills necessary to succeed at and improve upon all aspects of business development.
- Track record for obtaining and retaining prospects/customers with exceptional customer service skills.
- Productive and efficient work habits without the need for supervision.
- Self Motivator with high energy and a strong desire to succeed
- Enthusiastic individual eager to contribute to team success through hard work, attention to detail and top notch sales performance.
- Clear understanding of work ethic and time management.
- Striving to continually learn, grow, and excel in all fields.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Night Crew Clerk
Stop & Shop
09.2019 - 12.2023
- Stock and recover merchandise onto shelves by using either SKU number or UPC number associated with item, putting up 150 to 200 pieces of stock each night.
- Maintained and organized files in correct order according to exact planner placement.
- Block and leveled store effectively and efficiently.
- Worked at both Dairy and Frozen departments, stocking merchandise into coolers and bunkers.
- Used U Boats, pallet jacks, and power jacks to unload and organize merchandise from delivery trucks.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Supported promotional plans by updating signage with price changes.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Account Manager
CT BC, Inc / Elite Marketing Partners, Inc
04.2018 - 05.2019
- Experience in Event/B2B/Residential Sales.
- Trained and developed new recruits.
- Managed one small business structure.
- Conducted Workshops/Conference Calls/Campaign Meetings.
- Managed Business Trips / Interviews / Event Planning.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Educated clients on new Energy Services and updated account information to maintain high standards of client service.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Awarded recognition as Top Gun in client campaign, for leading in number of closed applications.
- Featured in Credico Limitless magazine as Pace Setter.
- 93 apps closed in one week by our team of 4 = $4650 net profit. ( back in our pockets commission )
- Oversaw new business development and customer servicing.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
Night Crew Clerk
Price Rite Supermarkets
02.2017 - 03.2018
- Block and leveled whole store single-handedly on a regular basis.
- Worked at both Dairy and Frozen departments, stocking merchandise into coolers and bunkers.
- Achieved Employee of the Month.
- Used U Boats and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked heavy loads, merchandising 150 to 200 pieces of stock each night.
Education
G.E.D - General Education
Hartford Adult Education Center
110 Washington St, Hartford, CT12.2016
Skills
- Attention to Detail
- Good listening skills
- Flexible & Adaptable
- Teamwork and Collaboration
- Conflict resolution
- Interpersonal Skills
- Analytical problem solver
- Stockroom Maintenance
- Loading and unloading
- Cleaning procedures
- Stock Rotation
- Heavy Lifting
- Pallet Jack Operation
- Inventory Management
- Reliable and Responsible
- Time Management
Certification
OSHA Forklift Certfication - OSHA Education Center
Additional Information
Languages :
English -
Comprehension - Fluent
Speaking - Fluent
Reading - Fluent
Writing - Fluent
Spanish -
Comprehension - Proficient
Speaking - Intermediate
Reading - Intermediate
Writing - Beginner
References :
Eddie Lopez
Night Crew Chief
Stop & Shop
1380 Berlin Turnpike, Wethersfield,
CT 06109
Cell : 860-680-2597
Scott Boice
Night Crew Clerk - Frozen Dept.
Stop & Shop
1380 Berlin Turnpike, Wethersfield,
CT 06109
Cell : 860-805-1671
Armando Fino
Night Crew Clerk
Stop & Shop
1380 Berlin Turnpike, Wethersfield,
CT 06109
Cell : 860-478-7481
Jonathan Coulanges
Founder & Former Office Manager
Elite Marketing Partners, Inc
151 New Park Ave, Suite 201
Hartford, CT 06106
Cell: 1 781-927-4483
Email : C.jonathan151@gmail.com
Accomplishments
- Obtained my Life Insurance license. [ Still Active ]
- Supervised & managed my team of six people. Four first generation leaders, two second generation leaders. [ Elite Marketing Partners, Inc ]
- Promoted five new recruits into leadership on the second week in the business, on multiple occasions. [ Elite Marketing Partners, Inc ]
Timeline
Night Crew Clerk
Stop & Shop
09.2019 - 12.2023
Account Manager
CT BC, Inc / Elite Marketing Partners, Inc
04.2018 - 05.2019
Night Crew Clerk
Price Rite Supermarkets
02.2017 - 03.2018
G.E.D - General Education
Hartford Adult Education Center
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