Wilfred Phillips
San Bernardino
Summary
Experienced traffic controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid driver with an observational eye for detail.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Traffic Controller Security
Prosegur
Ontario
10.2023 - Current
- Directed traffic flow to ensure safety and efficiency in designated areas.
- Monitored vehicle movements using communication devices and visual signals.
- Coordinated with team members to manage crowd control during events.
- Provided clear instructions to drivers and pedestrians for safe navigation.
- Assisted in training new staff on traffic control procedures and protocols.
- Collaborated with local authorities to improve traffic management strategies.
- Managed setup and removal of temporary traffic control equipment and signs.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Monitored surveillance cameras and responded to suspicious activity.
- Reported safety hazards for remediation response.
Caregiver
IHSS
Los Angeles
08.2022 - 11.2025
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported any changes to healthcare professionals.
- Developed and maintained strong relationships with clients and their families.
- Coordinated transportation for medical appointments and social activities.
- Managed medication schedules and ensured proper administration for clients.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
Security Officer
NMS Security
Moreno Valley
04.2023 - 09.2023
- Monitored premises to prevent theft and ensure safety for visitors and staff.
- Conducted routine patrols to identify security risks and maintain order in facilities.
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
- Monitor property entrances and authorize personnel and vehicle access.
- Patrol facilities, monitor CCTV, and respond to alarms.
- Log inbound/outbound truck information and visitor authorizations.
Field Supervisor
All Nation Security Services
Los Angeles
06.2022 - 04.2023
- Supervised daily security operations at various client sites.
- Trained and mentored new security staff on protocols.
- Coordinated scheduling and deployment of security personnel.
- Responded to emergencies and incidents following established procedures.
- Collaborated with clients to address security concerns effectively.
- Maintained accurate logs of security activities and incidents.
- Supervised, coordinated, or scheduled activities of field team workers.
- Conducted regular inspections to ensure compliance with safety standards.
Travel Machine Operator
Merit Logistics
United States
06.2020 - 12.2022
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and conducted routine maintenance tasks.
- Loaded and unloaded materials for timely workflow management.
- Followed safety protocols to maintain a safe work environment.
- Collaborated with team members to achieve operational goals.
- Inspected finished products for quality assurance compliance.
- Documented production data for reporting purposes.
- Adjusted machine settings based on production requirements.
Delivery Driver
Amazon
Bloomington
11.2021 - 07.2022
- Delivered packages efficiently to designated locations within specified timeframes.
- Communicated with dispatch to confirm delivery schedules and route changes.
- Inspected vehicles for safety and maintenance before each shift.
- Maintained accurate records of deliveries and customer interactions.
- Navigated routes using GPS technology to ensure timely arrivals.
- Provided excellent customer service during package drop-offs and pickups.
- Reported any delivery issues or vehicle concerns to management promptly.
- Transported and safely delivered items to prevent damage or loss.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Security Officer
GMI Security
Ontario
08.2019 - 06.2021
- Monitored premises to prevent theft and ensure safety for visitors and staff.
- Conducted routine patrols to identify security risks and maintain order in facilities.
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
- Assisted in the implementation of security protocols and procedures across the organization.
- Prepared detailed reports on security incidents and daily activities for management review.
- Engaged with employees and visitors to foster a secure and welcoming environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Managed access control systems to regulate entry into restricted areas of the property.
Education
Moreno Valley High School
Moreno Valley, CASkills
- Traffic directing
- Communication systems
- Emergency response
- Crowd management
Security Operations & Supervision
CCTV & Surveillance Monitoring
Forklift & Pallet Jack Operation
Heavy Equipment Operation
Warehouse & Logistics Operations
Safety Procedures & Protocols
Customer Service & Communication
Team Player & Team Collaboration
Leadership & Training
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Google Docs
Time Management & Organization
Certification
- Guard Card (Valid: Aug 2019 – Currently)
- TWIC Card
- Forklift Certification
- Pallet Jack Certification
- First Aid Certification (June 2022 – Currently)
Languages
English
Native/ Bilingual
Timeline
Traffic Controller Security
Prosegur
10.2023 - Current
Security Officer
NMS Security
04.2023 - 09.2023
Caregiver
IHSS
08.2022 - 11.2025
Field Supervisor
All Nation Security Services
06.2022 - 04.2023
Delivery Driver
Amazon
11.2021 - 07.2022
Travel Machine Operator
Merit Logistics
06.2020 - 12.2022
Security Officer
GMI Security
08.2019 - 06.2021
Moreno Valley High School