Wilfred Smothers Jr.
Santa Clara,CA
Summary
Operational leader with a strong background in improving the performance, productivity, efficiency, and profitability of organizational operations. A resourceful team player and fast learner seeking to advance my career in any aspect of learning new knowledge. Great communicator who thrives in any work situation to achieve goals.
Overview
16
16
years of professional experience
Work History
Operations and AI Training Supervisor
Recycletek
02.2025 - Current
- Driver company truck and recycling trailer to the operating sites in Cupertino and Sunnyvale
- Set up and close the operating sites multiple times per week
- Transport bottles, cans, and recycling material to Sunnyvale storage location.
- Customer Service. Process 50-75 customers per day with CRV recycling transactions
- Deliver recycling material to the processor one day a week on non-operating days
- Lift bags of aluminum and plastic 35-40 pounds, glass bins 50-90 lbs from ground level into truck several times per day on operating days
Amazon Delivery Driver (Seasonal)
Amazon
09.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
VIP Host & Server/Tent Technician
Cirque du Soleil
04.2024 - 09.2024
- Responsible for providing food and beverage services to all guests in an efficient and professional manner
- Participated in food preparation, cleaning duties, cashier, host, and server positions and provided attentive and exceptional services to guests
- Develop a thorough knowledge of department equipment specific to production in order to operate safely
- Work with technical management and departmental leads to maintain training and backup plans to ensure continuity of performance operations of the department in the event of unexpected failure of a system, component or piece of equipment
- Build and demo tents in different cities/states
- Inspect, maintain and repair relevant systems and equipment; Update maintenance and inspection records as directed by leadership
Team Lead Supervisor F&B
Cirque du Soleil
02.2024 - 04.2024
- Managed a group of 20 F&B employees daily with the mission to provide and serve the best customer service for all guests to enjoy a high quality experience
- Oversaw personnel management, food preparation tasks, shipping, managing inventory, set-up, and tear down. I ensured all employees worked within operating guidelines and addressed all customer service needs, comments, and complaints.
Server
Ocean Alley
06.2023 - 11.2023
- Welcomed and seated diners comfortably, took customers’ food and drink orders, collaborated with kitchen and bar staff for prompt and correct orders
- Delivered a memorable dining experience to guests by providing attentive customer service while assisting in cleaning, tidying tables and keeping the dining area neat and pleasant. Specialized in accommodating larger groups and preparation for special events
Busser
Spice Resto Lounge
05.2023 - 09.2023
- Removed used plates, napkins, glasses, and cutlery from tables after diners are done in their area
- Wiped up spills, food stains, and dirt from tables
Process Operator I
Valero
01.2017 - 06.2021
- Oversaw the daily operations of my assigned area of the production process within the refinery
- Monitored and maintained production quality and equipment for refinery operations. Created documents, monitored process variables, sample data, and routines tasks to ensure refinery operations were maintained within operating parameters. Monitored and troubleshooted process issues on equipment.
Locomotive Operator
Archer Daniel’s Midland
05.2009 - 01.2017
- Locomotive Operator - In a timely manner, dumped railcars into a rail pit to fill grain bins to distribute to ships on docking stations
- Barge Tractor Driver - Drove tractors in barge to remove excess grain out of barge into ships on docking stations
- Marine Leg Operator/Cover Handler Operator - Operated large scooping machine that scooped grain from barges sending grain for processing before heading to ships. At completion of operating the marine leg, I operated a remote device to drop fiberglass covers to enclosed barge.
Education
High School Diploma -
Destrehan High School
Destrehan, LA01.2005
Skills
- Team leadership; Strong Communicator; Heavy Machine Operator; Crane Operator; Data Entry Specialist; Delivery Driving; Computer Skills
- Training evaluation
- E-learning development
- Materials organization
- Training material updates
- Customer service
- Problem-solving
- Organizational skills
- Effective communication
Timeline
Operations and AI Training Supervisor
Recycletek
02.2025 - Current
Amazon Delivery Driver (Seasonal)
Amazon
09.2024 - 01.2025
VIP Host & Server/Tent Technician
Cirque du Soleil
04.2024 - 09.2024
Team Lead Supervisor F&B
Cirque du Soleil
02.2024 - 04.2024
Server
Ocean Alley
06.2023 - 11.2023
Busser
Spice Resto Lounge
05.2023 - 09.2023
Process Operator I
Valero
01.2017 - 06.2021
Locomotive Operator
Archer Daniel’s Midland
05.2009 - 01.2017
High School Diploma -
Destrehan High School
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