Results-driven Cruise Staff Manager with expertise in efficient workflow, team performance management, and employee training. Demonstrated ability to enhance operational processes and resource allocation, ensuring exceptional customer service.
Overview
11
11
years of professional experience
Work History
Cruise Staff Manager
MSC
Miami
2014.04 - 2025.06
Managed team performance by providing guidance and support to staff members.
Developed training programs to enhance employee skills and operational effectiveness.
Oversaw daily operations to ensure efficient workflow and resource allocation.
Education
High School Diploma -
Colegio Secundario De Almirante
Panama
1996-12
Some College (No Degree) - Security Awareness Seafarers
MACC
Panama
Some College (No Degree) -
STC/ Sea Arers Training Center
Panama
Some College (No Degree) - International Maritime
Universidad De Panama
Panama
Skills
Team performance management
Employee training
Resource allocation
Operational effectiveness
Workflow optimization
Customer service
Languages
English
Professional
Spanish
Professional
Italian
Professional
French
Limited
Timeline
Cruise Staff Manager
MSC
2014.04 - 2025.06
High School Diploma -
Colegio Secundario De Almirante
Some College (No Degree) - Security Awareness Seafarers