Wilfredo Diaz
Punta Gorda
Summary
Dynamic technician with a proven track record at Altiras Industrial Services, excelling in troubleshooting and repair of HVAC systems. Known for exceptional attention to detail and customer service, I enhanced team productivity through effective training and streamlined processes, significantly improving system performance and customer satisfaction. Committed to continuous learning and safety compliance.
Overview
2
2
years of professional experience
Work History
Técnico Y Reparación De Aires Acondicionados Y De
Altiras Industrial Services
07.2023 - 01.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Preventive Maintenance
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- Heavy lifting
- Repair services
- Workload management
- Routine Inspections
- Team Training
- Relationship building
- Safety Equipment
- Performance improvement
- Extensive organizational skills
- Issue resolution
- Assembly and production
- Customer rapport
- Staff education and training
- Inventory oversight
- Project Support
- Manufacturing processes
- Environmental compliance
- Program support
- Loading and unloading
- Equipment operation
- Health and safety regulations
Timeline
Técnico Y Reparación De Aires Acondicionados Y De
Altiras Industrial Services
07.2023 - 01.2025
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