Wilfredo Dungca
Fairfield,CA
Summary
Driven culinary specialist and rideshare driver with a proven track record of excellence in customer engagement and efficiency, demonstrated during tenure at US Navy. Skilled in team collaboration and adaptability, consistently delivering high-quality service and operational standards. Achieved top customer ratings and excelled in task prioritization, showcasing a dependable and results-focused approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Uber, Lyft, Doordash, Instacart
08.2017 - Current
- Picked up riders at designated locations and greeted upon vehicle entry.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Chef
NAF Travis AFB
07.2016 - 10.2017
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Placed orders to restock items before supplies ran out.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared meals for childrens and staffs.
Grocery Store Worker
Walmart
06.2015 - 11.2015
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Produce Department
Chef
Arizona Charlies Decatur
12.2012 - 03.2014
- Collaborated with staff members to create meals for large banquets.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Utilized culinary techniques to create visually appealing dishes.
- Coordinated with team members to prepare orders on time.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Monitored food production to verify quality and consistency.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Culinary Specialist USN
US Navy
03.1999 - 10.2008
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Monitored food production to verify quality and consistency.
- Utilized culinary techniques to create visually appealing dishes.
- Assisted with menu development and planning.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Disciplined and dedicated to meeting high-quality standards.
Education
Associate In Baking & Pastry - Baking And Pastry Arts
The Art Institute of Las Vegas
Las Vegas, NV03.2013
Associate In Culinary Arts - Culinary Arts
The Art Institute of Las Vegas
Las Vegas, NV09.2012
Skills
- Customer Service
- Customer Engagement
- Passenger transportation
- Efficiency and Time Management
- Dependable and Trustworthy
- Teamwork and Collaboration
- Reliability
- Dependable and reliable
- Task Prioritization
- Adaptability and Flexibility
- Team building
- Professionalism
- Team Collaboration
Certification
Food and Safety
HACCP
Timeline
Rideshare Driver
Uber, Lyft, Doordash, Instacart
08.2017 - Current
Chef
NAF Travis AFB
07.2016 - 10.2017
Grocery Store Worker
Walmart
06.2015 - 11.2015
Chef
Arizona Charlies Decatur
12.2012 - 03.2014
Culinary Specialist USN
US Navy
03.1999 - 10.2008
Associate In Baking & Pastry - Baking And Pastry Arts
The Art Institute of Las Vegas
Associate In Culinary Arts - Culinary Arts
The Art Institute of Las Vegas
Food and Safety
HACCP
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