
Experienced Journeyman Utility Worker with 8 years in the utility industry, specializing in emergency response. Led teams in high-pressure environments, ensuring adherence to safety standards and effective customer communication. Managed critical operations and logistics accountability, aiming to leverage leadership skills in a supervisory role.
• Communicated professionally with customers, explaining investigation results, necessary safety steps for resolution, and addressing all related questions.
• Responded to a variety of Gas emergency work ranging from inside and outside leaks, Assisting CFD on fire calls, Responding to hits on company services, and no gases.
• Demonstrated knowledge and experience to assess and resolve various gas emergencies and hazards, prioritizing protection of life and property.
• Practiced safety and identified hazards with PRP team, attended morning tailgates, and contributed to a safety culture by sharing personal experiences.
• Led 5 Navy and Marine personnel in processing 90k lbs of mail
• Flawlessly managed 25k of postage sales with 100% accountability during deployment
Oversaw mail management processes for effective distribution. the receipt, inventory, and issuance of over 13,800 line items worth $3.9 million.
• Achieved 99% inventory validity rate through diligent oversight and regular audits
• Supervised 17 storerooms for zone inspections that resulted in overall outstanding material condition
• Resolved numerous customer issues regarding mail delivery timelines, ensuring timely communication and service satisfaction
• While in naval base Yokosuka, Japan we Maintained a $1,000 flexible stamp credit which generated more than $100,000 for the USPS in revenue from the sale of stamps and money orders