Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilfredo Galarza

CHICAGO,Illinois

Summary

Experienced Journeyman Utility Worker with 8 years in the utility industry, specializing in emergency response. Led teams in high-pressure environments, ensuring adherence to safety standards and effective customer communication. Managed critical operations and logistics accountability, aiming to leverage leadership skills in a supervisory role.

Overview

18
18
years of professional experience

Work History

Journeyman Utility Worker

Peoples Gas
Chicago, Illinois
2017.11 - Current

• Communicated professionally with customers, explaining investigation results, necessary safety steps for resolution, and addressing all related questions.

• Responded to a variety of Gas emergency work ranging from inside and outside leaks, Assisting CFD on fire calls, Responding to hits on company services, and no gases.

• Demonstrated knowledge and experience to assess and resolve various gas emergencies and hazards, prioritizing protection of life and property.

• Practiced safety and identified hazards with PRP team, attended morning tailgates, and contributed to a safety culture by sharing personal experiences.

Logistics Specialist

United States Navy, USN
USS Peleliu
2008.06 - 2013.06
  • Custodian of postal effects for over 2500 sailors and marines while onboard the USS Peleliu

• Led 5 Navy and Marine personnel in processing 90k lbs of mail

• Flawlessly managed 25k of postage sales with 100% accountability during deployment

Oversaw mail management processes for effective distribution. the receipt, inventory, and issuance of over 13,800 line items worth $3.9 million.

• Achieved 99% inventory validity rate through diligent oversight and regular audits

• Supervised 17 storerooms for zone inspections that resulted in overall outstanding material condition

• Resolved numerous customer issues regarding mail delivery timelines, ensuring timely communication and service satisfaction

• While in naval base Yokosuka, Japan we Maintained a $1,000 flexible stamp credit which generated more than $100,000 for the USPS in revenue from the sale of stamps and money orders

Education

Associate of Arts -

Wilbur Wright College
Chicago, IL
2022-01

Skills

  • Gas emergency response
  • Hazard assessment
  • Customer communication
  • Safety protocol adherence
  • Emergency preparedness
  • Team collaboration
  • Time management
  • Training and development

Timeline

Journeyman Utility Worker

Peoples Gas
2017.11 - Current

Logistics Specialist

United States Navy, USN
2008.06 - 2013.06

Associate of Arts -

Wilbur Wright College
Wilfredo Galarza