Wilfredo Mendez
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Experienced with inventory management, organizational skills, and storeroom procedures. Uses meticulous record-keeping to ensure accurate stock levels and timely replenishment.
Successfully supported events by ensuring timely and precise preparation. Demonstrated teamwork and adaptability in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Hotel Operational Trainee
Wyndham Grand Orlando Resort Bonnet Creek
08.2024 - Current
- Streamlined hotel operations by assisting in daily tasks, including front desk management, housekeeping, and food services.
- Participated in staff training programs to enhance skills and knowledge in various areas of hospitality management.
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
Purchasing Supervisor/Banquet Setup Lead
Wyndham Grand/I.Drive Orlando Resort
01.2024 - Current
- Coordinated purchasing activities with other departments to ensure timely delivery of goods and services.
- Monitored inventory levels and placed orders as needed to maintain appropriate stock levels.
- Maintained high standards of quality control when receiving products, ensuring all items were undamaged, properly labeled, and accounted for before storage placement was determined.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
- Supervised banquet setup activities to ensure timely completion while adhering to established quality standards.
Purchasing Team Lead
Four Season Resort
12.2022 - 08.2023
- Checked shipments to assess quality and quantity of purchased items.
- Prepared purchase orders and sent to distributors and suppliers.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Reviewed work orders to check correctness of deliveries.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Physical Education Teacher's Assistant
Bilingual Christian Academy & Technology
08.2021 - 12.2022
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
- Taught students about concepts regarding fitness, health and well-being.
- Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
- Worked with teachers on IEP plans to develop objectives and assess progress.
Security Officer/Purchasing Supervisor
Hyatt Regency Hotels
12.2014 - 03.2020
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Observed patrons and customers to quickly address security situations.
- Reported security incidents, accidents and medical emergencies to law enforcement.
- Monitored and secured building entrances to prevent unauthorized entry.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
Security Host
Walt Disney World Resort
01.2014 - 12.2014
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Observed patrons and customers to quickly address security situations.
- Maintained high levels of alertness throughout shifts.
Security Supervisor
Westgate Resorts
08.2010 - 12.2013
- Recorded required data for incident reports and files.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Led security team and contributed to on-call shifts.
Education
Some College (No Degree) - Social Work
Nyack College
Nyack, NYSome College (No Degree) - Physical Education and Coaching
University of Puerto Rico
San Juan, PRSkills
- Purchase Order Monitoring
- Procurement
- Inventory Management
- Report Writing
- High Level of Integrity
- Conflict Resolution Techniques
- Conflict De-Escalation
- Interior and Exterior Patrol
- Professional Demeanor
- Purchase Order Management
- Professional communication skills
- Efficiency Improvement
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
English
Full Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Contact
Kissimmee, FL 34744
Education and Training
other,San Juan, PR,other,Nyack, NY
Timeline
Hotel Operational Trainee
Wyndham Grand Orlando Resort Bonnet Creek
08.2024 - Current
Purchasing Supervisor/Banquet Setup Lead
Wyndham Grand/I.Drive Orlando Resort
01.2024 - Current
Purchasing Team Lead
Four Season Resort
12.2022 - 08.2023
Physical Education Teacher's Assistant
Bilingual Christian Academy & Technology
08.2021 - 12.2022
Security Officer/Purchasing Supervisor
Hyatt Regency Hotels
12.2014 - 03.2020
Security Host
Walt Disney World Resort
01.2014 - 12.2014
Security Supervisor
Westgate Resorts
08.2010 - 12.2013
Some College (No Degree) - Physical Education and Coaching
University of Puerto Rico
Some College (No Degree) - Social Work
Nyack College
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