Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OfficeManager

Wilfredo Noratto

Concord,CA

Summary

Certified, Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations with extra background in human biology, anatomy, and physiology.

Overview

11
11
years of professional experience
1
1
Certification
2
2
Languages

Work History

Emergency Medical Technician

LIFEwest
09.2023 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.

Accounts Payable Clerk

Mercedes-Benz Of Walnut Creek
04.2022 - 08.2023
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.

Business Office Clerk

Mercedes-Benz Of Walnut Creek
02.2021 - 04.2022
  • Developed correspondence letters, memos, and emails.
  • Served as a liaison between different departments, effectively managing correspondence and communication to keep everyone informed on relevant updates.
  • Expedited document processing by utilizing advanced computer skills like word processing, spreadsheets creation and data manipulation tools.
  • Maintained accurate and current alphanumeric filing system for optimal recordkeeping efficiency.

Internet Sales Consultant

Mercedes-Benz Of Walnut Creek
09.2020 - 02.2021
  • Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
  • Implemented live chat functionality on the website, providing real-time support to customers during their browsing experience which resulted in an increase in conversions into sales inquiries.
  • Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.

Receptionist

Mercedes-Benz Of Walnut Creek
07.2020 - 09.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Store Manager

Journeys
12.2018 - 01.2020
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Co-Manager

Journeys
06.2017 - 12.2018
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.

Sales Associate

Journeys
11.2016 - 06.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Dick's Sporting Goods
03.2014 - 08.2014

Sales Associate

Tilly's
03.2013 - 08.2013

Education

Bachelor of Science - Cellular And Molecular Biology

San Francisco State University
San Francisco, CA
12.2019

Skills

    • Basic Life Support
    • CPR and First Aid
    • Critical decision-making skills
      • Vital signs monitoring
      • Bleeding control
      • Airway Management

Certification

  • EMT - Certified Emergency Medical Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Emergency Medical Technician

LIFEwest
09.2023 - Current

Accounts Payable Clerk

Mercedes-Benz Of Walnut Creek
04.2022 - 08.2023

Business Office Clerk

Mercedes-Benz Of Walnut Creek
02.2021 - 04.2022

Internet Sales Consultant

Mercedes-Benz Of Walnut Creek
09.2020 - 02.2021

Receptionist

Mercedes-Benz Of Walnut Creek
07.2020 - 09.2020

Store Manager

Journeys
12.2018 - 01.2020

Co-Manager

Journeys
06.2017 - 12.2018

Sales Associate

Journeys
11.2016 - 06.2017

Sales Associate

Dick's Sporting Goods
03.2014 - 08.2014

Sales Associate

Tilly's
03.2013 - 08.2013

Bachelor of Science - Cellular And Molecular Biology

San Francisco State University
Wilfredo Noratto