Wilfredo Ortiz
Palm Coast,FL
Summary
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills.. Motivated to learn, grow and excel . Experienced in leadership with over 20years of experience in manufacturing. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure a leadership position. Ready to help team achieve company goals. Offering excellent communication and good judgment.
Overview
21
21
years of professional experience
Work History
Value Stream Team Leader
Parker Hannifin Corp.
North Haven, CT
07.2014 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Implemented new working processes to deliver multiple improvements.
- Molded team and embraced change to adapt within dynamic market.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Coordinated weekly meetings for internal and external groups.
- Initiated timely response to emails, voicemails and written correspondence.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Materials Planning Manager
Parker Hannifin Corp.
North Haven, CT
01.2008 - 07.2014
- Collaborated with company leaders to support consistency and best practices.
- Oversaw training and onboarding process for all newly hired employees .
- Created new methodologies to improve planning process and results.
- Checked and controlled inventory levels to identify risks and opportunities.
- Monitored activities for adherence to vital milestones and deliverables.
- Verified parts and materials through audit inspections and independent checks.
- Oversaw inventory replenishment strategies and processes for programs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Effectively supervised staff of 6 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance on quartile basis and conveyed constructive feedback to improve skills.
- Optimized processes and supervised 6 employees.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed internal operational standards and productivity targets for planning.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Production Control Manager
Parker Hannifin Corp.
North Haven, CT
03.2006 - 01.2008
- Assessed and adjusted priorities to align with inventory levels, production quantities, and other variables.
- Supervised production planning while using appropriate tools and analysis for smooth production output.
- Supervised and led employees to high performance levels in cross-functional matrix management structure.
- Informed management or production challenges or obstacles and suggested actionable solutions.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Monitored inventory for efficient parts flow between departments.
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Created work orders and planned distribution and scheduling in alignment with available resources.
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Addressed personnel issues and scheduling conflicts promptly.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
- Created and regularly updated department work instructions and reports.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
Supervisor
Parker Hannifin Corp
North Haven, CT
12.2003 - 03.2006
- Managing workflow of their employees, creating team schedules and delegating tasks
- Assessing work performance of their employees and identifying areas that need improvement
- Ensuring that business goals, deadlines and performance standards are met
- Training and onboarding new hires to make sure understand their roles
- Setting goals for workers and making sure comply with company’s plans and vision
- Recommend new employees to human resources team based on assessment of their performance
- Reporting performance records and evaluations to HR and senior management
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Interviewed, hired and trained new employees for production positions
- Monitored workshop work flow for over 30 employees
- Evaluated employee performance and coached and trained to improve weak areas
- Performed annual evaluations and reviews for large staff of employees
- Introduced team contests and goals to enhance productivity and improve employee morale
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Manufacturing Associate
Parker Hannifin Corp
North Haven, CT
05.2001 - 12.2003
- Hands-on experience in manufacturing operations
- Good understanding of machinery and mechanics
- In-depth knowledge of tooling and manufacturing processes
- Ability to perform to precise, detailed manufacturing operating procedures
- Good knowledge of Manufacturing Practices and Standard Operating Procedures
- Ability to work safely with materials and equipment
- Proficient with email communication tool and MS Word and Excel
- Strong written, verbal communication skills
- Organized work to meet demanding production goals
Education
Bachler's in Business - Business Admin
Post University
Waterbury, CTComputer Eletronics
Porter Chester
Shelton, CT.07.2008
Skills
- To drive continuous improvement (CI) in value stream
- Creation of standards
- Meeting set targets
- Training of employees
- Control of RM, FG inventories
- Control wastage of material at Gemba
- Control/ reduce rejection or rework
- Ensure good team work among value stream employees
- Lead team for continuous change
- Manage all value stream related costs
- Study and take corrective actions on customer complaints
- Improve morale and motivation through implementation of suggestions schemes
- Reduce absenteeism
- Decide responsibilities within the value stream for all tasks, in order to bring about total investment
- Everyday hold 5 minute standing meeting among key people in value stream
- Take corrective actions on deviations
- Ensure safe place to work
- Ensure good housekeeping (five s)
- Highlight critical issues of value stream to the management
- Everyday hold 5 minute standing meeting among key people in value stream
- Take corrective actions on deviations
- Ensure safe place to work
- Ensure good housekeeping (five s)
- Highlight critical issues of value stream to the management
- Analyze key issues affecting the equipment and take corrective actions
- Everyday hold 5 minute standing meeting among key people in value stream
- Take corrective actions on deviations
- Ensure safe place to work
- Ensure good housekeeping (five s)
- Highlight critical issues of value stream to the management
Working on my cars
I have a 2015 Camaro that I work on in my spare time.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteTimeline
Value Stream Team Leader
Parker Hannifin Corp.
07.2014 - Current
Materials Planning Manager
Parker Hannifin Corp.
01.2008 - 07.2014
Production Control Manager
Parker Hannifin Corp.
03.2006 - 01.2008
Supervisor
Parker Hannifin Corp
12.2003 - 03.2006
Manufacturing Associate
Parker Hannifin Corp
05.2001 - 12.2003
Bachler's in Business - Business Admin
Post University
Computer Eletronics
Porter Chester
Similar Profiles
Brandon DayBrandon Day
Aerospace Assembly Technician at Parker Hannifin Corp.Aerospace Assembly Technician at Parker Hannifin Corp.
John FrasierJohn Frasier
Endcutter/ Bobbin Repair at Parker Hannifin Corp.Endcutter/ Bobbin Repair at Parker Hannifin Corp.
Steven PATESteven PATE
Department Lead at Parker Hannifin Corp.Department Lead at Parker Hannifin Corp.
David LegoDavid Lego
Mechanical Design Engineer at Parker Hannifin Corp.Mechanical Design Engineer at Parker Hannifin Corp.
Austin DraperAustin Draper
Heavy Equipment Operator- Supervisor at Forest Resource ServicesHeavy Equipment Operator- Supervisor at Forest Resource Services