Wilfredo Rivera
North Royalton,OH
Summary
Impact-driven Software & Web Developer specializing in full-stack development and systems integration. Proven experience delivering scalable Node.js/Express and Angular applications, designing and optimizing high-performance Microsoft SQL Server solutions, and shipping production-ready features. Skilled in JavaScript, TypeScript, C#, and VB.NET, with a strong focus on reliability, performance, and user-centered solutions.
Overview
3
3
years of professional experience
Work History
Software Development Engineer 1
Yardi Systems
01.2023 - 09.2023
- Resolved 70+ tickets involving the development and enhancement of server-side services using C# and VB.NET, maintaining a 95% accuracy rate.
- Completed 60+ ticket requests focused on developing, enhancing, and debugging client-facing web applications and products using TypeScript.
- Designed and optimized SQL queries, improving data manipulation efficiency and reliability.
- Created and managed pull requests using GitHub, ensuring clean version control and collaboration.
- Utilized Visual Studio and VS Code for debugging and implementing production-ready code.
- Documented defects and resolutions in CRM systems to improve team visibility and client satisfaction.
- Collaborated with cross-functional teams to gather requirements and implement features in cloud-based applications.
Web Developer Co-op/Intern
MTD Products/Stanley Black and Decker
07.2021 - 12.2022
- Built and maintained internal Node.js and Express applications, boosting operational efficiency by 15%.
- Implemented Mocha unit tests, reducing recurring data-related bugs by 10–15%.
- Managed and queried Azure SQL Server databases, creating new tables, and optimizing query performance.
- Collaborated cross-functionally via Microsoft Teams to refine requirements and deliver iterative improvements.
- Supported Salesforce Commerce Cloud B2C initiatives, contributing to e-commerce integration projects.
- Developed responsive web applications using HTML, CSS, and JavaScript frameworks.
IT Service Desk Associate Co-op/Intern
Progressive Insurance
06.2020 - 12.2020
- Delivered Tier 1 technical support to internal users, maintaining a high-resolution rate under time-sensitive conditions.
- Authored and updated knowledge base documentation to streamline troubleshooting procedures.
- Diagnosed software issues involving Outlook, Microsoft Teams, VMware, and VPN technologies.
- Developed multitasking and client communication skills in a fast-paced IT support environment.
- Utilized ticketing systems to log and track service requests, enhancing workflow efficiency.
Education
Bachelor of Business Information Systems - Information Systems
Cleveland State University
Cleveland, OH12.2022
Skills
- Software Development Skills – JavaScript, TypeScript, VBNet, C#, Nodejs, Angular, Express, SQL, GITHUB, TFS, Microsoft Excel, Git
- Certifications – CompTIA IT Fundamentals, MTA: Networking Fundamentals, MTA: Security Fundamentals, MTA: Windows Operating System Fundamentals, MTA: Windows Server
Timeline
Software Development Engineer 1
Yardi Systems
01.2023 - 09.2023
Web Developer Co-op/Intern
MTD Products/Stanley Black and Decker
07.2021 - 12.2022
IT Service Desk Associate Co-op/Intern
Progressive Insurance
06.2020 - 12.2020
Bachelor of Business Information Systems - Information Systems
Cleveland State University