Wilfried Kemda Kemegne
Pottstown,PA
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
Spring City, PA
09.2022 - Current
- Provide excellent customer service by warmly greeting customers, promptly addressing requests and complaints, and effectively communicating customer concerns to management.
- Operate the cash register efficiently, handling various payment methods, maintaining correct cash levels, and verifying IDs for restricted purchases like tobacco and alcohol.
- Comply with all company policies, including those related to foodservice and beverage programs, and adhere to safety and quality standards to ensure a clean and safe shopping environment.
- Manage inventory by regularly checking product expiration dates, stocking and refilling products across various store areas, and keeping food and beverage areas well-stocked.
- Multitask effectively by preparing made-to-order food and beverages to customer specifications, managing fuel transactions, and maintaining cleanliness throughout the store.
Cashier
Giant Food Stores
Royersford, PA
03.2022 - 08.2022
- Greet customers and provide excellent customer service, ensuring a welcoming environment.
- Operate cash register and handle cash transactions accurately, ensuring efficient checkout.
- Process returns and exchanges, demonstrating problem-solving skills and customer satisfaction focus.
- Maintain a clean and organized checkout area, highlighting attention to detail and organizational skills.
- Assist with inventory management and restocking shelves, showcasing ability to manage product availability and store appearance.
Customer Service Associate
Dunkin' Donuts
Royersford, PA
10.2021 - 01.2022
- Prepare food and beverages according to brand standards and recipes, ensuring high-quality service.
- Follow food safety standards meticulously to maintain a safe and healthy dining environment.
- Efficiently take orders at the Drive-Thru or Front Counter, demonstrating excellent customer service skills.
- Maintain a clean and organized workstation, including cleaning equipment and guest areas to uphold the restaurant's cleanliness and hygiene standards.
- Communicate effectively with managers and coworkers to ensure a guest-focused culture within the restaurant, enhancing team collaboration and service excellence.
Education
High School Diploma -
Owen J Roberts High School
Pottstown, PA06-2023
Associate of Science - Computer Science
Montgomery County Community College
Blue Bell, PASkills
- Customer Service
- Customer Support
- Team Collaboration
- Quality Assurance
Affiliations
- The Fellowship at Montco
- Codebreakers
- Rotoract Club, Blue Bell
- Bible Study Group
- Boxing
Languages
French
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Associate
Wawa
09.2022 - Current
Cashier
Giant Food Stores
03.2022 - 08.2022
Customer Service Associate
Dunkin' Donuts
10.2021 - 01.2022
High School Diploma -
Owen J Roberts High School
Associate of Science - Computer Science
Montgomery County Community College
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