Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilgelis Contreras

Wilgelis Contreras

Miami

Summary

Dynamic Administrative Assistant with proven expertise at Wc All Remodeling in enhancing customer service and optimizing office operations. Skilled in data entry and file organization, I excel at building strong client relationships and maintaining confidentiality. Committed to supporting executive staff and fostering a positive work environment through effective communication.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Wc All Remodeling
12.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Camera Operator

Iglesia EBS El Buen Samaritano
06.2018 - Current
  • Set up equipment for inside and outside shots.
  • Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
  • Worked with directors to capture desired shots.
  • Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
  • Operated television studio cameras during live production.
  • Collaborated with directors to capture their vision, resulting in successful video productions.

Cashier

Burlington
10.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Joe's Market
01.2022 - 10.2023
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor of Science -

Miami Dade College
Miami, FL
05-2026

High School Diploma -

Miami Jackson Senior High School
Miami, FL
06-2023

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • File organization
  • Housekeeping

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Administrative Assistant

Wc All Remodeling
12.2024 - Current

Cashier

Burlington
10.2023 - 11.2024

Cashier

Joe's Market
01.2022 - 10.2023

Camera Operator

Iglesia EBS El Buen Samaritano
06.2018 - Current

Bachelor of Science -

Miami Dade College

High School Diploma -

Miami Jackson Senior High School

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Wilgelis Contreras