Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILGELYS DE JESUS BOLIVAR FIGUERA

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

1
1
year of professional experience

Work History

Áreas Públicas

Margaritaville
Orlando, FL
09.2022 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Verified each completed room against standard plans to maintain consistency.

Housekeeper

DL International Group
Orlando, FL
09.2022 - 01.2024
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Ensured that all health standards were met during cleaning operations.

Education

High School Diploma -

Andreani Pieretti
Venezuela
09-2014

Skills

  • Microsoft Word
  • Customer Relations
  • Verbal Communication
  • Google Drive
  • Excellent Communication
  • Conflict Resolution
  • Relationship Building
  • Calm Under Pressure
  • Dependable and Responsible
  • Public Speaking
  • Planning
  • Active Listening
  • Customer Service
  • Supply Inventory Management
  • Restroom Detailing
  • Guest Relations
  • Dusting
  • Window Cleaning
  • Infection Control
  • Safe Cleaning With Chemicals
  • Complex Problem-Solving
  • Exceptional Time Management
  • Housekeeping
  • Focused and Detail-Oriented
  • Physically Strong
  • Basic English
  • Teamwork

Timeline

Áreas Públicas

Margaritaville
09.2022 - Current

Housekeeper

DL International Group
09.2022 - 01.2024

High School Diploma -

Andreani Pieretti
WILGELYS DE JESUS BOLIVAR FIGUERA