Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wilguens Mondesir

Drrexel Hill,PA

Summary

Talented President with excellent employee development, customer service and analytics skills coupled with more than 10 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Overview

21
21
years of professional experience

Work History

President, Board of Directors

Priere Sans Frontieres, Inc
06.2010 - Current
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Cultivated company-wide culture of innovation and collaboration.

Software Tester

Intertek Group Plc
11.2010 - 09.2012
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Enhanced user experience by conducting usability testing and providing actionable feedback to the development team.
  • Streamlined regression testing process with the implementation of automated testing tools.
  • Reduced the number of production issues by performing rigorous stress and performance tests on software applications.
  • Boosted product stability by identifying and reporting software bugs for timely resolution, minimizing negative customer impact.
  • Assisted developers in reproducing reported issues, expediting their resolution and improving overall product quality.
  • Collaborated with QA team to test software quality through manual and automated testing.

Mail Processing Clerk

USPS, United States Postal Service
04.2003 - 08.2005
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Enhanced team productivity with effective communication and collaboration during high-volume periods.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.

Education

Bachelor of Science - Bachelor of Science, Cybersecurity And Information

Western Governors University
Salt Lake City, UT
05.2025

Bachelor of Arts - Law

Université D’État D'Haiti, Law Schoool
Haiti
06.1999

Skills

  • Decision Making
  • Change Management
  • Strategic Visioning
  • Conflict Resolution
  • Cross-Platform Testing
  • Debugging
  • Test Planning
  • Google IT Support/https://courseraorg/share/1743b3bbbb703b78fe0fc2f6913c4d42

Languages

French
Full Professional
Haitian creole
Full Professional

Timeline

Software Tester

Intertek Group Plc
11.2010 - 09.2012

President, Board of Directors

Priere Sans Frontieres, Inc
06.2010 - Current

Mail Processing Clerk

USPS, United States Postal Service
04.2003 - 08.2005

Bachelor of Science - Bachelor of Science, Cybersecurity And Information

Western Governors University

Bachelor of Arts - Law

Université D’État D'Haiti, Law Schoool

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Wilguens Mondesir