Wilhemina Tetteh Lanor
Westerville,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to promote organizational goals and personal job satisfaction.
Overview
14
14
years of professional experience
Work History
Childcare Teacher
All Star Academy Learning Center
07.2022 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
Administrative Assistant
Right Step Behavioral Health Services
04.2022 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Biometric Adjudication Officer
National Identification Authority
04.2017 - 03.2022
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Increased operational efficiency by conducting regular training sessions for junior officers.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Collected, arranged, and input information into database system.
Administrative Officer
National Identification Authority
11.2010 - 09.2015
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
Education
Bachelor of Science - Management Studies
Central University College
Accra, Ghana - West Africa05.2011
Skills
- Office Management
- Scheduling and calendar management
- File Organization
- Data Management
- Mail Management
- Document Management
Timeline
Childcare Teacher
All Star Academy Learning Center
07.2022 - Current
Administrative Assistant
Right Step Behavioral Health Services
04.2022 - 07.2022
Biometric Adjudication Officer
National Identification Authority
04.2017 - 03.2022
Administrative Officer
National Identification Authority
11.2010 - 09.2015
Bachelor of Science - Management Studies
Central University College
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