Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Wilhermine Louis

Queens Village,NY

Summary

Dynamic and compassionate professional with a proven track record at Grand Rehab Nursing Home, excelling in patient care and team collaboration. Leveraged strong multitasking and organization skills to enhance patient satisfaction and support efficient operations. Demonstrated excellence in compassionate communication and critical thinking, contributing to positive patient outcomes and a supportive work environment.

Overview

17
17
years of professional experience

Work History

CNA

Grand Rehab Nursing Home
01.2020 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

OR Assistant

Memorial Cancer Center
01.2014 - 09.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.

Teaching Assistant

E.OC.
08.2008 - 08.2014
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
  • Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
  • Maintained safety and security by overseeing students in recess environments.
  • Completed daily reports on attendance and disciplinary performance.
  • Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
  • Provided support during laboratory experiments, ensuring safe and educational environment for students.
  • Managed classroom technology, enabling seamless integration of digital resources into teaching.
  • Assisted in organization of school events, enhancing school community and student experience.
  • Increased class participation by creating positive and inclusive classroom atmosphere.
  • Assisted in grading assignments efficiently, contributing to timely feedback for students.
  • Coordinated with parents and teachers to discuss student progress and address concerns.
  • Coordinated with parents and teachers to discuss student progress, fostering collaborative approach to education.
  • Facilitated small group discussions to enhance students' critical thinking and problem-solving skills.
  • Prepared educational materials to reinforce lesson content, aiding in better comprehension.
  • Conducted research for academic projects, contributing to advancement of departmental goals.
  • Enhanced students' understanding of complex mathematical concepts with interactive teaching methods.

Education

High School Diploma -

Catherine Mc Auley High School
710 East 37 Street Brooklyn NY 11203
06-1983

Skills

  • Time management
  • Fast learner
  • Positive attitude
  • Patient care
  • Computer skills
  • Calm and patient demeanor
  • Verbal and written communication
  • Classroom support
  • Bathing assistance
  • Effective communication
  • Attention to detail
  • Workload management
  • Mentoring students
  • File and record keeping
  • Behavior management
  • Basic life support
  • Cleaning and sanitizing
  • Dressing assistance
  • Supervising student activities
  • Maintaining confidentiality
  • Schedule and calendar management
  • Small group and individual assistance
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Administrative support
  • Behavior modeling
  • Schedule coordination
  • Meeting scheduling
  • Powerpoint presentations
  • File management
  • CPR and first aid
  • Excel
  • Problem-solving
  • Task prioritization
  • Multitasking and organization
  • Early childhood education
  • Critical thinking
  • Serving diverse communities
  • Team collaboration
  • Operations support
  • Classroom management
  • Calendar management
  • Active listening
  • Behavior redirection
  • Flexibility and adaptability
  • Decision-making
  • Reading and writing support
  • Conflict resolution
  • Patient advocacy
  • Project Support
  • Student supervision
  • Health monitoring
  • Cultural sensitivity
  • Student assessments
  • Multi-line phone systems
  • Assessment strategies
  • Teacher support and collaboration
  • Patient hygiene assistance
  • Student safety
  • Clerical support
  • Infection control practices
  • Recording vital signs
  • Report generation
  • Safety precautions
  • Student health and safety
  • Collecting vital signs
  • Bedside manner
  • Spreadsheet software
  • Compassionate
  • Patient lifting
  • Special needs education
  • Direct patient care
  • Geriatric care
  • Attendance tracking
  • Mobility assistance
  • Supporting personal needs
  • Editing and proofreading

Accomplishments

  • Successfully transitioned facility to use of [Program or Software Name].
  • Recognized for going above and beyond the call of duty.
  • Mentored junior staff on new radiological equipment operation.
  • Lowered equipment costs by [Number]% by implementing new inventory tracking system.
  • Completed [Number] clinical hours in diagnostic and portable X-rays.
  • Recognized for outstanding dedication to patient care.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Complete tasks.
  • Resolved product issue through consumer testing.
  • Supervised team of fifthteen staff members.

Languages

English
Full Professional
French
Limited Working

Timeline

CNA

Grand Rehab Nursing Home
01.2020 - Current

OR Assistant

Memorial Cancer Center
01.2014 - 09.2023

Teaching Assistant

E.OC.
08.2008 - 08.2014

High School Diploma -

Catherine Mc Auley High School
Wilhermine Louis