Hi, I’m
Wilkin Crespi
Cdl Driver
Newark,NJ
Summary
Adept at driving sales and enhancing customer relationships, I leveraged my expertise in sales strategy development and upselling at Brinks Security DR. My proactive approach resulted in a significant increase in customer satisfaction, demonstrating my ability to blend hard skills like sales strategies with soft skills such as effective communication and relationship building.
Overview
4
years of professional experience
Work History
Brinks Security DR
Salesman
Job overview
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Kept detailed records of deliveries and money received from customers.
- Filled out load paperwork and DOT-mandated log books.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Office Fix
Driver, Warehouse Orders
04.2022 - Current
Job overview
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Kept detailed records of deliveries and money received from customers.
- Filled out load paperwork and DOT-mandated log books.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Education
Caribe University Dominican Republic
Bachelor Of Marketing
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- CDL Driver
- Installer
- Maintenance
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Driver, Warehouse Orders
Office Fix
04.2022 - Current
Salesman
Brinks Security DR
Caribe University
Bachelor Of Marketing
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