William Russell
Granger,WA
Summary
I'm a dedicated professional with strong experience in customer service, counseling, and management. Skilled in developing personalized strategies to support individuals’ emotional and personal growth, managing daily operations, and coordinating services across diverse environments. Proven ability to work collaboratively with clients, families, and teams, ensuring effective communication and ethical practices. Highly organized with a commitment to confidentiality, problem-solving, and supporting overall well-being. Eager to apply expertise to a variety of career paths.
Overview
7
7
years of professional experience
Work History
Youth Peer Support Specialist
Columbia Wellness
12.2023 - 10.2024
- Provided virtual counseling sessions to address youth emotional, social, and academic needs.
- Developed and implemented personalized strategies to promote growth and resilience.
- Collaborated with families, schools, and community organizations for holistic support.
- Facilitated online workshops on life skills, including stress management and communication.
- Maintained accurate, confidential records while adhering to ethical standards.
Funeral Home Manager
Valley Hills Funeral Home
05.2023 - 12.2023
- Arranged and oversaw funeral services
- Assisted families with pre-need and at-need arrangements
- Coordinated with vendors, clergy, and cemeteries
- Managed day-to-day operations of the funeral home
- Prepared legal documents, including death certificates
- Maintained a clean and professional facility
Pharmacy Assistant
Cle Elum Pharmacy
04.2018 - 05.2020
- Assisted pharmacists in dispensing medications and providing patient instructions.
- Managed inventory, ensuring proper stock levels and organizing medication storage.
- Processed prescriptions and handled customer inquiries about medications.
- Maintained patient records and ensured confidentiality and accuracy.
- Ensured compliance with safety regulations and pharmacy policies.
Education
Bachelor of Science - Psychology
Central Washington University
Ellensburg, WA12-2024
Associate of Arts - Applied Psychology
Yakima Valley Community College
Yakima, WA06-2023
High School Diploma -
Tahoma Senior High School
Covington06-2017
Skills
- Boundary setting
- Mental health awareness
- Family support
- Appointment scheduling
- Exemplary communication
- Mental health services
- Leadership skills
- Behavioral health
- Grief counseling
- Proficient in technology
- Sales methods and techniques
- Communication
- Family assistance
- Issue resolution
Timeline
Youth Peer Support Specialist
Columbia Wellness
12.2023 - 10.2024
Funeral Home Manager
Valley Hills Funeral Home
05.2023 - 12.2023
Pharmacy Assistant
Cle Elum Pharmacy
04.2018 - 05.2020
Bachelor of Science - Psychology
Central Washington University
Associate of Arts - Applied Psychology
Yakima Valley Community College
High School Diploma -
Tahoma Senior High School
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