Will Bagnall
McKinleyville,CA
Summary
Adept at working on two- and four-stroke engines and related electrical systems. Hardworking and efficient with excellent communication and time management abilities. Experienced with small engines including outboards, and lawn equipment. Able to complete diverse services and repairs, including carburetors and electrical components. Interested and trainable on newer products.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Mathematics Teacher
Northern Humboldt Union High School District
06.1995 - Current
- Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
- Enhanced classroom engagement through interactive and collaborative activities, contributing to improved student outcomes.
- Developed assessment tools for monitoring student progress, allowing for targeted support and intervention where needed.
- Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
- Mentored new teachers by sharing resources and providing guidance on effective instructional strategies, contributing to their success in the classroom.
Service Manager
Fiat Plus
08.1990 - 10.1992
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained records of service transactions and customer feedback for future reference.
Repair Technician
Volkswagen Of Santa Cruz
09.1987 - 04.1989
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Provided exceptional customer service by explaining the repair process, answering questions, and offering expert advice on device care and maintenance.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Minimized device returns by ensuring all repairs were completed accurately and thoroughly before returning them to customers.
- Inspected and tested, repaired and refurbished engines, transmissions, and other automotive components.
Education
Bachelor of Arts - Education
Cal Poly Humboldt
Arcata05.1994
Bachelor of Science - Mathematics
Cal Poly Humboldt
Arcata, CA05.1991
Skills
- Electrical Troubleshooting
- Customer Service
- Service Documentation
- Mechanical skills
- Diagnostics and troubleshooting
Certification
- CST - Certified Service Technician
- Licensed smog, lamp - 1993
Additional Information
I am a 28 year resident of Mckinleyville, and retired high School teacher. Though I have spent my employed hours teaching school, I have never wavered from my obsession for building and repairing all things mechanical. My specialties include classic motorcycles, Vespa and Lambretta scooters, outboard motors, and old typewriters. In my spare time I enjoy gardening, sailing, reading, and tinkering in the garage.
Timeline
Mathematics Teacher
Northern Humboldt Union High School District
06.1995 - Current
Service Manager
Fiat Plus
08.1990 - 10.1992
Repair Technician
Volkswagen Of Santa Cruz
09.1987 - 04.1989
Bachelor of Arts - Education
Cal Poly Humboldt
Bachelor of Science - Mathematics
Cal Poly Humboldt
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