Will Barnes
Clayton,NC
Summary
With 11 years of professional experience, a successful career has been built through progressively advancing roles at two dynamic and growing companies. At Sound Medical in Wilmington, NC, played a key role in shaping warehousing and purchasing practices, managing the transition to a larger industrial facility, and contributing to the company’s expansion from a local to a national presence. Continued the journey at Mako Medical in Raleigh, NC, as part of the team that earned recognition as Forbes #409 America's Best Startup Employers (2022), significantly contributing to the development of its supply chain division. Expertise includes optimizing operational processes, managing vendor relationships, and driving growth through strategic planning and execution. Future career goals focus on advancing in inventory management, customer relations, and project management, with a commitment to leveraging skills for impactful results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Management Specialist
Mako Medical Laboratories
06.2018 - Current
- Served as the sole purchasing and inventory manager for all COVID-related supplies, managing vendor relations and ensuring uninterrupted operations for one of the largest COVID testing laboratories on the east coast, even during peak demand periods.
- Constructed customized inventory systems for each laboratory department, creating standalone sites to manage and shop for inventory, tailored to meet the specific needs and streamline the procurement process.
- Determine and optimize inventory par levels for all laboratory departments by analyzing consumption reports every 90 days, ensuring efficient stock management and minimizing waste.
- Monitor all purchase orders within Hybrent system to manage vendor backorders, estimated delivery dates, and product alternatives, ensuring timely procurement and minimizing disruptions.
- Create monthly on-hand inventory reports for all products by department and provide detailed analyses to the finance team, ensuring accurate financial planning and inventory management.
- Developed a receiving process implemented at all satellite locations to maintain real-time inventory tracking, including documentation of packing slips and dock logs within the inventory management system.
Order Fulfillment Manager
Mako Medical Laboratories
02.2018 - Current
- Led the planning, design, and implementation of a 30,000 square foot warehouse, featuring 136 pallet positions, to optimize storage capacity and operational efficiency.
- Managed a team of 8 to 15 full-time order fulfillment associates, overseeing their daily operations and ensuring efficient and accurate order processing.
- Negotiated prime vendor contracts with leading distributors, including Medline and McKesson, to establish a streamlined mix of Mako direct and vendor direct order fulfillment for customers
- Successfully sourced and implemented three different order fulfillment systems, including Ecwid, Parscan, and Hybrent by Procurement Partners, to efficiently supply lab partners with essential supplies.
- Enhanced customer satisfaction through annual customer surveys and effectively implemented feedback to refine service offerings and exceed client expectations.
Courier Manager and Dispatch
Mako Medical Logistics
08.2017 - 02.2018
- Supervised and coordinated a courier dispatch operation involving 10+ 1099 contracted drivers, ensuring timely delivery and adherence to service level agreements (SLAs) with clients.
- Monitored driver performance through detailed delivery reports, analyzing route lengths, times, and efficiency relative to assignment compensation, and provided constructive feedback to enhance overall productivity
- Improved delivery efficiency through strategic route optimization and driver assignment based on geographic proximity.
- Oversaw maintenance scheduling for a fleet of two vehicles, an economy van and a box truck, optimizing maintenance routines to minimize downtime and prevent mechanical issues.
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
Purchasing Manager
Sound Medical
05.2015 - 07.2017
- Analyzed sales data to strategically place supply orders based on seasonal consumption patterns, optimizing inventory levels and ensuring timely availability.
- Spearheaded business development by sourcing both local and national vendors, and managed relationships with vendors and their sales representatives, enhancing the company’s supplier network and fostering growth opportunities.
- Designed and implemented current pricing models for quotations, ensuring accurate and competitive pricing strategies.
- Oversaw the vendor bidding process, identifying substitute products to meet diverse customer needs and ensuring optimal solutions.
- Collaborated with the CEO to analyze usage, vendor purchasing, and operational reports, optimizing future cash flow allocation and ensuring strategic financial planning.
Warehouse Manager
Sound Medical
01.2014 - 05.2015
- Managed a team of 2-5 employees responsible for receiving shipments, determining inventory locations, and picking and packing orders, ensuring efficient and accurate operations.
- Oversaw the transition from a small garage-style warehouse to a large industrial facility across town, managing all aspects of the move and ensuring a smooth and efficient relocation.
- Played a key role in the implementation of the Epicor P21 Wireless Warehouse System, driving successful integration and adoption.
- Supervised cycle counts, ensuring staff accurately recorded inventory balances and maintained precise stock records.
- Developed and implemented warehousing and storage practices while ensuring rigorous housekeeping standards.
Courier
Sound Medical
06.2013 - 01.2014
- Optimized daily delivery routes based on customer practice locations to ensure maximum efficiency.
- Completed pre-trip inspection checklists to verify all products and orders were accurately accounted for before departure.
- Coordinated with customers' receiving departments to verify the accuracy of orders.
- Presented customers with bills and receipts, and efficiently collected payments for delivered goods.
- Obtained signature needed to complete and process all paperwork in a timely manner.
Education
No Degree - Business Managament
University of North Carolina Wilmington
Wilmington, NCAssociate of Arts - Undergraduate Studies
Cape Fear Community College
Wilmington, NC01.2010
Skills
- Communication: Strong interpersonal skills, capable of effectively engaging with stakeholders and team members to achieve common goals
- Project Management: Proven ability to lead and manage projects, including facility transitions and process improvements
- Supply Chain Development: Background in contributing to the growth and efficiency of supply chain operations in dynamic environments
- Vendor Relations: Skilled in sourcing vendors, negotiating contracts, and maintaining strong relationships with suppliers and sales representatives
- Inventory Management Systems: Experienced with various inventory management systems, including implementation and optimization
- Team Leadership: Experience in supervising and developing teams to achieve operational goals and maintain high performance
- Data Analysis: Proficient in analyzing sales data, usage reports, and operational metrics to make informed business decisions
- Customer Relations: Adept at managing customer interactions, ensuring accurate order processing, and providing high-quality service
Certification
- Lean Six Sigma Yellow Belt Certified: Proficient in process improvement methodologies to enhance operational efficiency and quality.
- Certified in Walkie Stacker and Stand-Up Forklifts: Qualified to operate walkie stacker and stand-up forklifts, ensuring safe and efficient material handling and warehouse operations.
Timeline
Inventory Management Specialist
Mako Medical Laboratories
06.2018 - Current
Order Fulfillment Manager
Mako Medical Laboratories
02.2018 - Current
Courier Manager and Dispatch
Mako Medical Logistics
08.2017 - 02.2018
Purchasing Manager
Sound Medical
05.2015 - 07.2017
Warehouse Manager
Sound Medical
01.2014 - 05.2015
Courier
Sound Medical
06.2013 - 01.2014
No Degree - Business Managament
University of North Carolina Wilmington
Associate of Arts - Undergraduate Studies
Cape Fear Community College
- Lean Six Sigma Yellow Belt Certified: Proficient in process improvement methodologies to enhance operational efficiency and quality.
- Certified in Walkie Stacker and Stand-Up Forklifts: Qualified to operate walkie stacker and stand-up forklifts, ensuring safe and efficient material handling and warehouse operations.
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