Will Conway
Euless,TX
Summary
Dynamic nursing professional with over 20 years of experience in critical care environments, including ICU and Emergency Department settings. Adept at navigating high-stress situations and addressing complex patient needs. Expertise in advanced patient monitoring, emergency response, and therapeutic interventions underscores a commitment to delivering exceptional care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse, Intensive Care Unit
Texas Health Harris Methodist Hurst-Euless-Bedford
Bedford, TX
07.2022 - Current
- Demonstrate advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Manage ventilator settings according to physician orders, significantly reducing instances of respiratory distress among critically ill patients.
- Deliver comprehensive patient assessments and interventions to critically ill patients in a fast-paced environment.
- Administer advanced life support measures while monitoring vital signs and responding to emergencies effectively.
- Train new nursing staff on ICU workflows, fostering skill development and confidence in high-pressure situations.
- Emergency Department RN - PRN
Clinical Operations Manager-Group Health
Dane Street, LLC
Palm Beach Gardens, FL
07.2024 - 06.2025
- Oversaw daily operations of clinical peer review services to enhance service delivery. Drove revenue growth by effectively managing client inquiries and building strong relationships with physician reviewers. Evaluated key performance metrics for clinical and non-clinical staff to ensure optimal performance. Analyzed performance and financial data to inform strategic decisions.
Clinical Delegation Oversight Coordinator
HCSC, Blue Cross Blue Shield of Texas
Richardson, TX
01.2021 - 07.2022
- Provide regulatory oversight of delegated functions of vendors to ensure compliance with regulatory, accreditation, and contractual requirements/standards. Conduct monthly/quarterly audits and develop plans of remediation and corrective action when applicable.
Utilization Review Nurse
HCSC, Blue Cross Blue Shield of Texas
Richardson, TX
01.2017 - 01.2021
- Perform utilization management and prior authorization reviews to determine clinical appropriateness per clinical guidelines and medical policies for members.
- Collaborate with healthcare providers to clarify treatment plans and ensure adherence to clinical guidelines.
Nurse Clinical Liaison
Select Specialty Hospital
Carrollton, TX
01.2016 - 01.2017
- Developed and maintained provider relationships with physicians and hospital discharge planners. Completed clinical pre-admission assessment to determine clinical appropriateness of patients.
Utilization Review Nurse
HCSC, Blue Cross Blue Shield of Texas
Fort Worth, TX
01.2016 - 01.2016
Education
Bachelor of Science - Nursing
University of Arkansas
Fayetteville, AR08-2023
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT10-2026
Diploma of Nursing - Vocational Nursing
Concorde Career College
Grand Prairie, TX04-2007
Skills
- CCRN (Critical Care Registered Nurse)
- CEN (Certified Emergency Nurse)
- ENPC (Emergency Nursing Pediatric Certification)
- TNCC (Trauma Nursing Core Course)
- ACLS
- BLS
Affiliations
- Emergency Nurses Association
- American Association of Critical Care Nurses
- Sigma Theta Tau International Honor Society of Nursing
Certification
- RN – Texas Board of Nursing - 2023
- LVN – Texas Board of Nursing - 2007
Timeline
Clinical Operations Manager-Group Health
Dane Street, LLC
07.2024 - 06.2025
Registered Nurse, Intensive Care Unit
Texas Health Harris Methodist Hurst-Euless-Bedford
07.2022 - Current
Clinical Delegation Oversight Coordinator
HCSC, Blue Cross Blue Shield of Texas
01.2021 - 07.2022
Utilization Review Nurse
HCSC, Blue Cross Blue Shield of Texas
01.2017 - 01.2021
Nurse Clinical Liaison
Select Specialty Hospital
01.2016 - 01.2017
Utilization Review Nurse
HCSC, Blue Cross Blue Shield of Texas
01.2016 - 01.2016
Diploma of Nursing - Vocational Nursing
Concorde Career College
Bachelor of Science - Nursing
University of Arkansas
MBA - Healthcare Administration
Western Governors University