MS Office
Will Deffenbaugh
Manager
Van Buren,AR
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of post-secondary education
17
17
years of professional experience
1
1
Certificate
Project Manager
Clar-Laur Interests, LLC
Houston , TX
2018.07 - 2020.04
- Met with clients, negotiated and hired contractors, supervised job site and all processes, mediated any/all issues, inspected completed job site, supervised any corrections before presenting finished product to the homeowner.
- Developed and initiated projects, including managing costs, schedule and performance.
- Put together realistic budgets based upon costs and fees for effectively operating business.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
Operations Manager
Aramark (dba: Jackson And Company)
Houston , TX
2008.09 - 2018.01
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Optimized processes and supervised 20 employees, including overseeing administration, budgeting, sales and scheduling protocols.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Worked closely with teammates to coordinate tasks and support safety.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
- Implemented policies and standard operating procedures for continuous improvement.
- Directed day-to-day operations focused on attainment of key business metrics and continuous improvement initiatives.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Partnered with vendors and suppliers to effectively manage and budget for over $2 million in inventory.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Planned event production, procured necessary equipment, organized logistics, procurement, inventory, production staff, client follow-ups, permits, alcoholic and non-alcoholic event beverage service, event staff safety, and facility management
Warehouse Manager
Aramark (dba: Jackson And Company)
Houston , TX
2002.11 - 2008.08
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
- Set company culture, facilitated communication and built cohesion between team members.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Work History
Bachelor of Science - Secondary Education
1991.08 - 1996.05
- Coursework in History, Human Physiology and Exercise Science
- Graduated with 3.25 GPA
MBA - Health Care Administration
2020.01 - Current
Education
Skills
Verbal and written communication
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Excel
Mac
Windows 10
Certification
Certified Notary Public, Traditional & Electronic, Commission Expires Nov 2030
University of Phoenix - MBA, Health Care Administration
NaN
Project Manager - Clar-Laur Interests, LLC
2018.07 - 2020.04
Operations Manager - Aramark (dba: Jackson And Company)
2008.09 - 2018.01
Warehouse Manager - Aramark (dba: Jackson And Company)
2002.11 - 2008.08
University of Arkansas, Fayetteville - Bachelor of Science, Secondary Education
-4.970000000000027
Certified Notary Public, Traditional & Electronic, Commission Expires Nov 2030