Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Duvall

New Bern,NC

Summary

Dedicated customer service professional with exceptional interpersonal skills. Proven ability to abbes inquiries , resolve issues, and cultivate positive client relationships. Strong communication, empathy, and problem-solving skills contribute to delivering outstanding service. Committed to ensuring customer satisfaction through effective collaboration and a client-centric approach.

Overview

3
3
years of professional experience

Work History

Meat and Seafood Clerk

Harris Teeter
08.2022 - Current
  • Enhanced customer satisfaction by providing knowledgeable meat and seafood recommendations based on preferences and dietary requirements.
  • Maintained clean, organized, and visually appealing display case, ensuring highest quality of products for customers.
  • Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
  • Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
  • Promoted new products or specials through engaging customer interactions, boosting overall sales within the department.
  • Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.

Server

Baxter's 1892
04.2023 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Harris Teeter
05.2021 - 09.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

New Bern High School
New Bern, NC
06.2022

Skills

  • Sales Techniques
  • Relationship Management
  • Service Prioritization
  • Memory Retention
  • Effective Communication
  • Professional Appearance
  • Time Management
  • Attention to Detail
  • Interpersonal Skills
  • Strong Work Ethic
  • Problem Solving
  • Exceptional Customer Service

Accomplishments

  • Played lead role in Urinetown (RTP)
  • Played lead role in Shrek: The Musical (RTP)
  • Played lead role in The Little Mermaid (EP)
  • Co-head of Publicity for The Little Mermaid (EP)
  • Assistant Director for Newsies Jr (RTP)
  • Various Ensemble and Production Team credits for various community theatre non-profit organizations

Timeline

Server

Baxter's 1892
04.2023 - 07.2023

Meat and Seafood Clerk

Harris Teeter
08.2022 - Current

Cashier

Harris Teeter
05.2021 - 09.2022

High School Diploma -

New Bern High School

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William Duvall