William Fiesel

Cary,NC

Summary

Detail-oriented professional with a strong background in customer service and event management, consistently enhancing guest satisfaction through effective problem solving and collaboration. Proven ability to streamline operations and maintain high standards of organization and safety in fast-paced environments.

Overview

years of professional experience

Work History

Event Assistant

The Merrimon-Wynne House

Raleigh, NC

07.2025 - 08.2026

Coordinated setup, breakdown, and on-site execution of 4+ events per week, ensuring alignment with client specifications and timely delivery.
Collaborated with planners, vendors, and coworkers to resolve issues quickly and deliver a positive guest experience.
Upheld cleanliness, safety, and organization standards in venue facilities and service areas, contributing to a positive event environment.
Managed inventory and restocking for service stations, helping keep operations running smoothly during peak hours.

Administrative & Manufacturing Intern

SABIC Innovative Plastics

Ottawa, IL

06.2024 - 08.2024

Completed data entry and developed Excel spreadsheets to streamline project tracking and reporting.
Observed internal processes to identify workflow efficiencies and enhance collaboration between teams.
Followed established safety and compliance procedures in a structured, professional environment.

Restaurant Aide/Delivery Driver

Sams Pizza

Ottawa, IL

05.2022 - 01.2025

Resolved customer complaints promptly, enhancing overall service satisfaction.
Trained new workers in customer service excellence and strong work ethic, fostering a positive team environment.
Executed end-of-shift and closing duties, ensuring smooth transitions and accurate clerical tasks.

Education

Bachelor of Arts - Communications: Media Studies and Production

North Carolina State University