Will Hausa
Tacoma,WA
Summary
Dynamic professional with extensive experience in wastewater operations and environmental compliance at the City of Tacoma. Proven track record in process optimization and strategic planning, enhancing service delivery and client satisfaction. Skilled in data analysis and culture development, successfully leading teams to achieve operational excellence and regulatory adherence.
Overview
9
9
years of professional experience
Work History
Assistant Division Manager
City of Tacoma
Tacoma, WA
09.2022 - Current
- Oversees the day-to-day operations and biosolids management of TAGRO to ensure compliance with environmental regulations.
- Manages strategic and executive accounts to enhance service delivery and client satisfaction.
- Directs wastewater and stormwater billing processes to maintain accurate financial records.
- Manages solid waste billing operations, and streamlined revenue collection.
- Supervises solid waste dispatch to optimize route efficiency and reduce operational costs.
Wastewater Operations Supervisor
City of Tacoma
Tacoma, WA
08.2019 - 09.2022
- Signatory authority for the Central Wastewater Treatment Plant NPDES Permit-WA0037087.
- Supervised a high purity oxygen activated sludge treatment and dual stage digestion processes.
- Led annual audits and maintained environmental laboratory accreditation (USEPA Lab ID WA00236).
- Prepared and presented weekly operational performance metric reports to Operations and Maintenance team.
- Directed purchasing process and implementation of Hach WIMS.
Wastewater Operations Supervisor
Pierce County Planning and Public Works
University Place, WA
12.2016 - 08.2022
- Signatory authority for the Chambers Creek Regional Wastewater Treatment Plant. NPDES Permit WA0039624.
- Supervised a five-stage Bardenpho activated sludge and membrane bioreactor treatment system.
- Trained operations and maintenance staff in the multi-tiered unit processes of biological nutrient removal and Anammox sidestream treatment.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Created analytical process control methods to ensure environmental compliance.
Education
Organizational Leadership -
Havard Business School Online
03-2022
Lean Six Sigma - Green Belt -
University of Washington
Seattle, WA05-2017
Some College (No Degree) - Group IV Wastewater Treatment Certification #8784
Washington State DOE
Some College (No Degree) - Group IV-IT WDM Cerification #14365
Washington State DOH
Some College (No Degree) - Group II-IT WTO Certification #14365
Washington State DOH
Skills
- Culture development
- Environmental compliance
- Data analysis
- Process optimization
- Project management
- Strategic planning
- Operations management
- Budgeting
Languages
Chinese (Mandarin)
Elementary
References
References available upon request.
Timeline
Assistant Division Manager
City of Tacoma
09.2022 - Current
Wastewater Operations Supervisor
City of Tacoma
08.2019 - 09.2022
Wastewater Operations Supervisor
Pierce County Planning and Public Works
12.2016 - 08.2022
Organizational Leadership -
Havard Business School Online
Lean Six Sigma - Green Belt -
University of Washington
Some College (No Degree) - Group IV Wastewater Treatment Certification #8784
Washington State DOE
Some College (No Degree) - Group IV-IT WDM Cerification #14365
Washington State DOH
Some College (No Degree) - Group II-IT WTO Certification #14365
Washington State DOH
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