Will Hodge

• Established and built customer and carrier relationships.
• Reviewed contracts and agreements for insurance coverage compliance and addressed coverage issues.
• Provided support in identifying client insurance needs, gaps in coverage and loss exposures.
• Recommended appropriate insurance coverage, managed timely production and delivery of renewal policies.
• Critically analyzed and compared insurance plans to determine suitability.
• Negotiated terms, pricing, and conditions with carriers.
• Prepared and maintained accurate summaries of insurance, schedules, and proposals.
• Served as a liaison between clients and carriers to resolve service issues and policy interpretation.
• Collaborated with Producers in policy review and delivery, met with clients occasionally and identified ways to improve client services.
• Contacted clients regarding outstanding receivables; invoiced clients; reviewed and accurately maintained accounting history.

• Lived in community with ten other residents in the Lonsdale community.
• Worked as intern for Lakeway Young Life, regularly leading a team of volunteers and hosting gatherings for high schoolers.
• Engaged in weekly leadership lunches with local leaders in the Knoxville area.
• Participated in monthly retreats to foster unity and growth.

• Delivered high-quality results with attention to detail.
• Ensured client satisfaction through frequent communication with project managers, addressing concerns and providing updates on progress.
• Improved project efficiency by utilizing advanced tools and techniques to complete tasks quickly and effectively.
• Demonstrated/helped establish a culture of teamwork and hard work to ensure quality results.

• Led small group Bible studies to promote deeper understanding of scriptural texts and foster spiritual growth among attendees.
• Organized and led special event, empowering participants to serve others through acts of kindness and service and foster unity among congregation members
• Fostered a welcoming atmosphere within the church, leading to increased attendance and active participation in worship services.
• Regularly communicated to volunteers and attendees through sermons, emails and lunches.