Will Howard
Charleston,United States
Summary
Quality and safety focused team player with outgoing, positive demeanor and proven skills in establishing rapport with upstream and downstream customers, coworkers, and leadership. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, process and optimization.
Overview
6
6
years of professional experience
Work History
Baker
Hero Donuts & Buns
Charleston, United States
01.2022 - Current
- Complied with health and safety codes to protect staff and customers.
- Ensured quality control on all recipes for baked products.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Resolved customer concerns with positive approach and constructive strategies.
Lead Expeditor, Production Lead
Rodney Scott's BBQ
Charleston, SC
06.2020 - 01.2022
- Quality control for a James Beard award winning restaurant through service volume
- Safe food handling and temperature on all products
- Produced daily line ups for staff i.e, important guests, future orders, and all catering commitments
- Upheld culture and restaurant expectations.
Project Manager
Gorrie-Regan
Birmningham, AL
08.2018 - 06.2020
- Responsibilities included sub-contractor acquisition, installation walkthroughs, access control system programming, customer education, and camera system installation and programming.
Service Technician
Gorrie-Regan
Birmingham, AL
05.2018 - 06.2020
- Responsible for trouble shooting various types of security equipment i.e.
- Access control card readers and access control software, cameras and camera software, as well as parking equipment (pay stations, entry and exit gate arms.);
Education
Full Stack Web Development Bootcamp - Web Development
University of Central Florida
Orlando, FL11.2021
Skills
- Raw Materials Assessment
- Attention to Detail
- Expiration Monitoring
- Quality Evaluation
- Workflow Planning
- Performance Improvement
- Systems Implementations
- Sanitary Standards
- Allergy Management
- Issue and Problem Resolution
- Customer Service
Timeline
Baker
Hero Donuts & Buns
01.2022 - Current
Lead Expeditor, Production Lead
Rodney Scott's BBQ
06.2020 - 01.2022
Project Manager
Gorrie-Regan
08.2018 - 06.2020
Service Technician
Gorrie-Regan
05.2018 - 06.2020
Full Stack Web Development Bootcamp - Web Development
University of Central Florida
Similar Profiles
Andre HendersonAndre Henderson
Shift Leader at HERO Donuts And CoffeeShift Leader at HERO Donuts And Coffee
Dylan FreemanDylan Freeman
BARISTA/SERVER at Best Buns BreadBARISTA/SERVER at Best Buns Bread
Linda VuLinda Vu
FOH& Manager Assistant at Buns N' RollsFOH& Manager Assistant at Buns N' Rolls