Will Howlin
West Palm Beach
Summary
Detail-oriented professional with extensive hospitality industry experience. Proven track record in proactive engagement and rapid issue resolution, enhancing customer satisfaction. Strong multitasking abilities ready to be applied in a sales-driven environment.
Overview
3
3
years of professional experience
Work History
Server
Belly Busters
Ocean City
05.2022 - 09.2025
- Cultivated strong customer relationships, boosting business retention over four summers.
- Delivered exceptional customer service through proactive engagement in all interactions.
- Employed active listening to personalize customer interactions and resolve issues effectively.
- Streamlined communication between kitchen and waitstaff by implementing a new POS system.
- Managed large table sections in a fast-paced environment, demonstrating effective multitasking skills.
Food Expeditor and Bar Team
Lamarina Restaurant
West Palm Beach
10.2024 - 04.2025
- Optimized guest satisfaction with attention to detail in things like presentation and service timing.
- Crafted memorable customer experiences through exceptional service delivery techniques.
- Demonstrated high-level professionalism in sophisticated dining environments.
- Anticipated and resolved issues swiftly using strong problem-solving skills.
Education
Marketing - Professional Selling
University of North Carolina At Wilmington
Wilmington, North Carolina, NCSales Management & Professional Selling
Liberty University
Lynchburg, VASkills
- Customer service excellence
- Attention to detail
- Problem solving
- Time management
- Effective communication techniques
- Relationship management
- Conflict resolution
- Adaptability
References
References available upon request.
Timeline
Food Expeditor and Bar Team
Lamarina Restaurant
10.2024 - 04.2025
Server
Belly Busters
05.2022 - 09.2025
Marketing - Professional Selling
University of North Carolina At Wilmington
Sales Management & Professional Selling
Liberty University